Reference No: CISG0073TECPages: 4Published on: 22, May, 2003
Abstract: Rockarts article on Critical Success factors raises a number of issues, especially related to application of the CSF methodology to E-Governance. This note examines some of these questions, e.g.: 1. Are CSFs meaningful only for the private sector? 2. What is wrong in choosing " to implement IT well " as a CSF, ... More
Reference No: CISG0064Pages: 15Published on: 9, January, 2001
Abstract: The case on Sonata Chemicals is an example of the state of Information Technology (IT) implementation across various organizations. The case highlights the role of the Marketing Department and its IT needs, such as the development of a Management Information System (MIS) to keep track of its activities, such as ... More
Reference No: CMHS0018Pages: 4Published on: 1, January, 2001
Abstract: This case deals with the problems faced by a large hospital in developing a Hospital Information System. The case looks at the overall working of the hospital, the existing nature of computer applications, future plans for computerization and the hospital's willingness and preparedness to design and develop a comprehensive information ... More
Reference No: CMA0176(C)Pages: 2Published on: 1, January, 1984
Abstract: The federation had undertaken a most ambitious programme to distribute a fixed quality of rice at a fixed price to all rice consumers. The case discusses the management information system necessary to make the proposed programme a success. ... More
Reference No: CMA0599(B)Pages: 26Published on: 1, January, 1984
Abstract: Deals with the management problem of developing an information system to regulate the work of the fisheries project for its speedy completion. ... More
Reference No: OB0195Pages: 15Published on: 18, July, 2003
Abstract: Canto Systems Limited (CSL), a Canto Group company was a leading international Information Technology organization headquartered in Mumbai. It had four operating divisions and five non-operating or support divisions. Software Development Division (SDD), the largest operating division of CSL, had a Business Unit (BU) structure since its inception. The new ... More
Reference No: IS0151Pages: 16Published on: 28, July, 2025
Abstract: Kaiser Permanente entered into an IT contract with Epic Systems to provide software support in 2003 and engaged Tata Consultancy Services (TCS) as a subcontractor in 2011. TCS did not have full access to Epic’s “UserWeb” portal. It got unauthorised access and downloaded thousands of files. As a result, Epic sued ... More
Reference No: IS0137Pages: 15Published on: 26, March, 2019
Abstract: The case deals with a chain of hospitals, that has grown vary fast in last few years as a result of various acquisitions and new developments. The hospital chain is lagging behind in use of technology. The IT department is inward looking and the focus is more on provide support ... More
Reference No: IITCOE0007Pages: 26Published on: 30, May, 2019
Abstract: The case highlights the design, process changes and implementation challenges deploying web-based solution for property registration - Stamps and Management of Property and Documents Application (SAMPADA) in 2015 in Madhya Pradesh, India. SAMPADA was developed and implemented under the initiative and leadership of the then Inspector General Registration and Superintendent of ... More
Reference No: CISG0109Pages: 25Published on: 14, October, 2009
Abstract: BabaJob.com - based in Bangalore, India - is a unique for-profit venture that aims to connect workers in the informal job sector (cooks, gardeners, drivers etc) to potential employers. It uses a variety of information and communication technologies like the web, mobile phones, IVRS (interactive voice response systems) and ... More
Reference No: QM0222Pages: 6Published on: 1, January, 1992
Abstract: This case describes the crew scheduling process for freight trains at a crew change point in Vadodara division. The various labour related constraints are given. The objective of this case discussion is to develop an information system, possibly a decision support system, to aid in the crew scheduling decision. ... More
Reference No: CISG0058TECPages: 15Published on: 28, April, 2000
Abstract: In this note we have discussed what are the modeling tools used in the analysis of systems, and how these should be used. Further, how each component of information should be modeled, has also been discussed. ... More
