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  1. Oil and Natural Gas Commission: Towards a Blueprint for Knowledge Management (A)

    Authors: Verma, Sanjay; Dixit, M R;

    Reference No: BP0324(A) Pages: 15 Published on: 21, October, 2008

    Abstract: The case explores ONGC, an Indian Crude Oil producing company. In 2008, two executives of ONGC Mr Rajagopala Rao and Mr Debashish Das were contemplating implementation of Knowledge Management System in their organization. Though the company had already implemented various IT and KM initiatives, it was going through a tough phase ... More

  2. Management of People: Some Basic Issues

    Authors: Sheth, N R;

    Reference No: P&IR0108TEC Pages: 3 Published on: 1, January, 1974

    Abstract: This note describes the major dimension of dealing with human resources in formal organizations in the context of the modern management philosophy and practices and the socioeconomic realities within which managers and administrators have to function. The note will provide a basis for discussion on the fundamental aspects of ... More

  3. Knowledge Management at Infosys Technologies Limited

    Authors: Verma, Sanjay;

    Reference No: CISG0082 Pages: 24 Published on: 13, September, 2004

    Abstract: The case discusses evolution of ?Knowledge Management initiatives in Infosys Technologies Limited. The organizational process, structure and design, schemes for investigation and technology architecture have been discussed. ... More

  4. Managing Employees Effectively in a Small Enterprise

    Authors: Singh, Manjari; Vohra, Neharika;

    Reference No: P&IR0193 Pages: 5 Published on: 29, April, 2005

    Abstract: This case study is about a small enterprise in the manufacturing sector that has aligned its human resource management practices with its business strategy. The case explores how three parameters namely; customer satisfaction through assured quality, networking with local industries and employee management are key to the success of this ... More

  5. Declining Work Motivation in India: How to Get the Reluctant Horse to Drink?

    Authors: Kanungo, Rabindra N; Misra, Sasi B;

    Reference No: OB0170TEC Pages: 11 Published on: 1, January, 1984

    Abstract: This paper attempts to diagnose the possible causes of motivational deficit among employees in Indian organizations, and suggests what management should do in order to motivate employees for greater productivity and organizational effectiveness. Some of the organizational determinants of low work motivation among employees are: poor manpower planning in appropriate ... More

  6. Look, the Vendor Sponsored the Party

    Authors: Varkkey, Biju; Rajesh, S;

    Reference No: P&IR0192EX Pages: 3 Published on: 22, March, 2004

    Abstract: Three high performing executives availed personal benefit from an event management company who was bidding for a business deal. The E.M.company requested for reimbusement for their expenses, incurred towards hosting the three executives when they lost the deal. The case discusses the aftermath of the complaint and consequences ... More

  7. Down, but Not Out: Organizational Change from Below!

    Authors: Dhawle, Ujjwala; Ganesh, S R;

    Reference No: OB0119TEC Pages: 14 Published on: 1, January, 1980

    Abstract: The note explores the area of organizational change by employees low in the organizational hierarchy. In the past, the emphasis has always been on change processes initiated or supported by top management. Increased specialization, however, has resulted in a high calibre of people at all organizational levels, who strive to ... More

  8. Managing a Messy Task

    Authors: Gupta, Ranjit;

    Reference No: CMA0662 Pages: 3 Published on: 1, January, 1988

    Abstract: The case relates to mess management in an educational institute which is used by four hundred and fifty students and by four hundred non-supervisory staff who are unionized, frequently resorting to mass leave, campaigns and agitation. There is a mess committee represented by students, faculty, the warden and the staff ... More

  9. Defining Competency Levels for Different Roles

    Authors: Oza, Purvi; Varkkey, Biju;

    Reference No: P&IR0202EX Pages: 4 Published on: 15, November, 2006

    Abstract: Competencies are the underlying knowledge, skills and attributes necessary to successfully perform a job. The exercise deals with developing competency framework for specific jobs. The exercise is done in context of an academic institute which provides various courses on management. The purpose of the exercise is to study/define different ... More

  10. A Note on Industrial Conflict

    Authors: Sheth, N R;

    Reference No: P&IR0099TEC Pages: 6 Published on: 1, January, 1974

    Abstract: This note acts as supportive conceptual material for classroom discussions on various forms of industrial conflict, especially between organized groups of management and workers. It examines the degree and levels of conflict and also discusses some of the positive functions of conflict. It then poses industrial conflict as a result ... More

  11. Work Motivation

    Authors: Jain, Gautam Raj; Singh, Ramadhar;

    Reference No: OB0169TEC Pages: 9 Published on: 1, January, 1983

    Abstract: The paper attempts to discuss theories of motivation. -- Taylor's Scientific Management, Maslow's Need Hierarchy, Herzberg's Two - Factor Theory, Alderfer's ERG Theory, Expectancy Theory, Equity Theory And Reinforcement Theory. ... More

  12. The Violet Company (C)

    Authors: Goyal, R C; Verma, K K;

    Reference No: P&IR0078(C) Pages: 8 Published on: 1, January, 1968

    Abstract: Case (C) describes the union strategy of pressurizing the management, and the management's counter strategy to eliminate the union's influence upon the workers. The workers ultimately change their loyalty in favour of the management. Case (D) P&IR0078(D) describes how the management concludes an agreement with the workers' representatives, ... More

  13. Meera Nair at PhoenixWay: Which Way to Go?

    Authors: Premapuri, Priyanka; Gupta Vishal;

    Reference No: OB0231 Pages: 12 Published on: 8, June, 2018

    Abstract: The case describes the dilemma faced by Meera Nair, chief manager at PhoenixWay – a consultancy firm that has successfully grown over the years. There is a silent conflict in the personalities, work styles and attitude of Meera Nair and Mohit Dubey, her contemporary looking after client relationships. Nair finds inconsistencies ... More

  14. The Violet Company (D)

    Authors: Goyal, R C; Verma, K K;

    Reference No: P&IR0078(D) Pages: 5 Published on: 1, January, 1969

    Abstract: Case (C) P&IR0078(C) describes the union strategy of pressurizing the management, and the management's counter strategy to eliminate the union's influence upon the workers. The workers ultimately change their loyalty in favour of the management. Case (D) describes how the management concludes an agreement with the workers' representatives, ... More

  15. Cooperation and Conflict

    Authors: Pestonjee, D M;

    Reference No: OB0117TEC Pages: 5 Published on: 1, January, 1980

    Abstract: Discusses the conflict?cooperation problem in industrial settings. After a brief mention of the Lewinian theory of conflict, potential sources of industrial conflict as well as the ways and methods of reducing and resolving the industrial conflict have been suggested. Taking the position that conflict and cooperation are two extremes ... More

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