Search results for 'Management'

Authors: Chaudhri, Vidhi; Kaul, Asha;

Reference No: COMM0013(B) Pages: 10 Published on: 28, May, 2020

Abstract: After a tumultuous five months, Nestle India was exonerated in the Maggi crisis just in time for Diwali. Although the mood was one of vindication, the leadership team with Suresh Narayanan at the helm, knew they faced a major challenge to regain lost glory. Stock price had plummeted along with ... More

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Authors: Vohra, Neharika;

Reference No: OB0202-Hindi Pages: 2 Published on: 30, April, 2008

Abstract: यह केस स्वयं एक पत्र का रूप है जो स्कूल के आचार्य एवं शिक्षकों के मध्य संचार बनाता है। आचार्य ने शिक्षकों को आदेश दिया था कि शिक्षकों को स्कूल में विराम के दौरान अपने फालतू समय के 20 मिनट्स स्कूल की केन्टीन में व्यतीत करने चाहिए और छात्रों के साथ बैठकर चाय लेनी चाहिए। शिक्षकों को यह आदेश क्रूर लगा और अनौपचारिक बैठक में अपनी पीड़ा व्यक्त करने में विफल रहने के बाद उन्होंने समूह में मिलकर आचार्य को सामूहिक पत्र लिखा कि उन्हें अपने कार्मिक खंड में ही चाय पीने दी जाये। आचार्य को यह पत्र पढ़कर काफी बुरा लगा और इस रुख में अडग रहीं। वह उन सभी से ऐसी अपेक्षा रखती हैं कि वे आदेश का पालन करें क्योंकि छात्र-शिक्षकों के बीच वह बड़ी अंतर्क्रिया देखना चाहती थी। ... More

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Authors: Kaul, Asha; Singla, Chitra;

Reference No: STR0479 Pages: 18 Published on: 29, December, 2023

Abstract: Set in 2021, the case presents the challenges faced by the Bureau of Indian Standards (henceforth BIS) in its journey of hallmarking gold in India - from voluntary hallmarking in 2000 to mandatory hallmarking in 2021. As a government organisation, BIS was tasked with the responsibility of protecting consumer interest and increasing export ... More

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Authors: Vohra, Neharika;

Reference No: OB0202 Pages: 2 Published on: 30, April, 2008

Abstract: The case is in the form of an exchange of letters between the principal of a school and its teachers. The principal has ordered that teachers should spend their twenty minute free time during recess in the school canteen and have tea with the students. The teachers find the order ... More

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Authors: Raghuram, G; Kothari, Anupama;

Reference No: PSG0088 Pages: 37 Published on: 24, April, 2003

Abstract: This case is on China Post that, like India Post, operates in a developing country with a large population and vast distances. For China Post, the period of around 1998 was one of transformation, with reform being the only way to survive the challenge of changing times. On the threshold of ... More

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Authors: Sharma, Meenakshi;

Reference No: COMM0015 Pages: 3 Published on: 1, February, 2017

Abstract: The case deals with a situation where the protagonist, Abhik Roy, who heads a manufacturing unit of Pradhan Chemicals has committted something on behalf of his unit, to senior management. He now faces the challenge of getting the entire unit to go along with the initiative he has announced. He ... More

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Authors: Verma, Pramod;

Reference No: OB0158TEC Pages: 12 Published on: 1, January, 1974

Abstract: The note discusses the concept, theories and practice of collective bargaining in India. The concept of bargaining involves to sides in the industry-management and unions. It concerns not only the distributive aspects of industrial situation but also the integrative view about the problems facing the industry. The not reviews the ... More

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Authors: Dhawle, Ujjwala; Ganesh, S R;

Reference No: OB0119TEC Pages: 14 Published on: 1, January, 1980

Abstract: The note explores the area of organizational change by employees low in the organizational hierarchy. In the past, the emphasis has always been on change processes initiated or supported by top management. Increased specialization, however, has resulted in a high calibre of people at all organizational levels, who strive to ... More

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Authors: Yadav, Babulal;

Reference No: BP0396 Pages: 27 Published on: 23, November, 2016

Abstract: Trouble was brewing for Nestle in India with a lab test finding MSG in Maggi noodles, a product brand which had been adjudged ‘most powerful’ and ‘most trusted’ in India;it was being banned in different parts of the country. Paul Bulcke, CEO of Nestle SA, arrived in New Delhi ... More

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Authors: Gupta, Vishal; Shah, Binita;

Reference No: OB0229TEC Pages: 9 Published on: 14, March, 2018

Abstract: In our problems lie our greatest opportunities. Appreciative inquiry creates a dialogic environment that excites imagination. The appreciative conversations that take place one to one, in small groups, and in ever larger circles, serve to build trust and strengthen relationships allowing for the disruption of old patterns of thinking. This ... More

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Authors: Jain, Tarun; Pingali, Viswanath; Veda, V R; ;

Reference No: CMHS0050 Pages: 16 Published on: 23, February, 2026

Abstract: This case examines the multilayered emergency response to the Air India plane crash in Ahmedabad on June 12, 2025, which resulted in 260 fatalities. The narrative follows the initial hours through the subsequent weeks, centring on Civil Hospital as the operational hub for trauma care, mass fatality management, family assistance and public communication. ... More

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Authors: Shah, B G; Sheth, N R; Krishna, Gopal;

Reference No: F&A0142 Pages: 28 Published on: 1, January, 1970

Abstract: Deals with the problem of handling an undisciplined employee at a bank's branch office. The employee, who is an active union member, has an unflattering performance record. Repeated memos from the branch manager fail to improve his performance. Ultimately, the branch manager, with the concurrence of the head office, conducts ... More

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Authors: Girija Devi, P V V; Sheth, N R;

Reference No: OB0100TEC Pages: 5 Published on: 1, January, 1975

Abstract: This note analyses the nature of social conflict within organizations, its causes and consequences. It also discusses some approaches to management of conflict. ... More

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Authors: Jain, Rekha;

Reference No: PSG0101 Pages: 26 Published on: 23, February, 2007

Abstract: Rapid technological changes and convergence of media had made "triple play" (i.e. voice, video, and internet) available on a single channel. In India, traditionally the cable TV network provided TV services and telecom network provided telecom/internet services. While some telecom companies had upgraded their networks to provide for ... More

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