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  • Authors: Nirmal

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  1. Packers, Movers & Shakers (C)

    Authors: Gupta, Nirmal; Gupta, Parvinder;

    Reference No: MAR0373(C) Pages: 4 Published on: 3, September, 2006

    Abstract: This case adds to the data presented in case titled, "Packers, Movers & Shakers (A)" (MAR0373) and "Packers, Movers & Shakers (B)" (MAR0374). A consumer was disappointed with the experience he had with a company that he had hired to pack and shift his household belongings from one city to another. An ... More

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  2. Packers, Movers & Shakers (D)

    Authors: Gupta, Nirmal; Gupta, Parvinder;

    Reference No: MAR0373(D) Pages: 6 Published on: 3, September, 2006

    Abstract: This case adds to the data presented in case titled, "Packers, Movers & Shakers (A)" (MAR0373), "Packers, Movers & Shakers (B)" (MAR0374), and "Packers, Movers & Shakers (C)" (MAR0375). A consumer was disappointed with the experience he had with a company that he had hired to pack and shift his household belongings from ... More

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  3. Midnight Flight (A)

    Authors: Gupta, Parvinder; Gupta, Nirmal;

    Reference No: OB0196(A) Pages: 5 Published on: 1, October, 2006

    Abstract: A couple was denied boarding a flight for which they had confirmed booking. They had to travel onwards by a train to reach their destination. Now their entire schedule was in a mess as they also missed the train. The reason given to them by the duty manager at the ... More

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  4. Midnight Flight (B)

    Authors: Gupta, Parvinder; Gupta, Nirmal;

    Reference No: OB0196(B) Pages: 4 Published on: 16, January, 2006

    Abstract: The case adds to the data presented in case "Midnight Flight (A)". A couple was denied boarding a flight for which they had confirmed booking. They had to travel onwards by a train to reach their destination. Now their entire schedule was in a mess as they also missed the ... More

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  5. Midnight Flight (C)

    Authors: Gupta, Parvinder; Gupta, Nirmal;

    Reference No: OB0196(C) Pages: 5 Published on: 16, January, 2006

    Abstract: The case adds to the data presented in cases "Midnight Flight (A)" and "Midnight Flight (B)". A couple was denied boarding a flight for which they had confirmed booking. They had to travel onwards by a train to reach their destination. Now their entire schedule was in a mess as ... More

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  6. Suitable Suit

    Authors: Gupta, Nirmal; Gupta, Parvinder;

    Reference No: OB0199 Pages: 5 Published on: 21, February, 2006

    Abstract: Prashant felt the need to get a few suits stitched for his forthcoming functions. He bought the fabric and gave it to a reputed tailoring shop for stitching. When he visited the shop for trial of his suit, he was horrified to see the manner in which it was handled ... More

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  7. Headset Headache (A)

    Authors: Gupta, Nirmal; Gupta, Parvinder;

    Reference No: OB0201(A) Pages: 12 Published on: 15, April, 2008

    Abstract: A customer was highly disappointed because of non-receipt of the gift that was promised with his five-year subscription to a business magazine. The case describes the chain of events that started with the subscription. In the process, the case highlights issues of conflict, ethics and values. ... More

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  8. Headset Headache (B)

    Authors: Gupta, Nirmal; Gupta, Parvinder;

    Reference No: OB0201(B) Pages: 3 Published on: 15, April, 2008

    Abstract: The case adds to the data presented in case “Headset Headache (A)”. A customer was highly disappointed upon non-receipt of the gift that was promised with his five-year subscription to a business magazine. The case highlights issues of employee attitude, conflict and customer service. ... More

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  9. Developing Hypotheses for Innovative Schemes

    Authors: Murthy, Nirmala;

    Reference No: QM0063TEC Pages: 7 Published on: 1, January, 1975

    Abstract: The Programme Implementation Unit in the Department of Health and Family Planning was asked to come up with innovative ideas for improving programme performance. In response to this request from the Union Secretary of Health and Family Planning, the Implementation Unit came up with four proposals of innovative schemes for ... More

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  10. Process Evaluation System for a Family Planning Programme (A)

    Authors: Murthy, Nirmala; Satia, J K;

    Reference No: QM0102(A) Pages: 11 Published on: 1, January, 1976

    Abstract: Has been based on experience in developing information systems in India Population Project (District UP). ... More

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  11. Process Evaluation System for a Family Planning Programme (B)

    Authors: Murthy, Nirmala; Satia, J K;

    Reference No: QM0102(B) Pages: 11 Published on: 1, January, 1976

    Abstract: Has been based on experience in developing information systems in India Population Project (District UP). ... More

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  12. Techniques for Generating Random Numbers

    Authors: Soundar Rajan, T K; Murthy, Nirmala;

    Reference No: QM0162TEC Pages: 5 Published on: 1, January, 1981

    Abstract: Deals with the various techniques available for generating random numbers. ... More

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  13. Simulation Modelling Through GPSS: CHAPTER 1

    Authors: Soundar Rajan, T K; Murthy, Nirmala;

    Reference No: QM0163TEC(A) Pages: 6 Published on: 1, January, 1981

    Abstract: Deals with the basic concepts of simulation modelling through GPSS. The reader is taken through an example to get familiarized with the basic concepts. ... More

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  14. Simulation through GPSS: Chapter 2

    Authors: Soundar Rajan, T K; Murthy, Nirmala;

    Reference No: QM0163TEC(B) Pages: 11 Published on: 1, January, 1981

    Abstract: Deals with the basic concepts of simulation modelling through GPSS. The reader is taken through an example to get familiarized with the basic concepts. ... More

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  15. Regency Hospital Limited (B): The Road Travelled

    Authors: Gupta, Parvinder; Gupta; Nirmal;

    Reference No: OB0205(B) Pages: 11 Published on: 10, December, 2014

    Abstract: This case builds on Regency Hospital Limited (A), which describes the struggles that the founder Dr. Atul Kapoor went through in setting up the hospital and the challenges he and his team faced. Regency Hospital Limited, a multi-specialty hospital in Kanpur, India, was founded in 1995. Case (B) examines the development ... More

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