Reference No: MAR0349Pages: 16Published on: 1, January, 2003
Abstract: This case is based on the real life experience of an emotionally traumatic incident, caused due to the poor servicing by Delta Airlines, and their travel agent. The post incident communication and the subsequent proceedings in the Consumer Court are discussed in the case. The case brings out interesting aspects ... More
Reference No: CMHS0017-HindiPages: 10Published on: 1, January, 2003
Abstract: अहमदाबाद नगर निगम (एएमसी) अपने नागरिकों को तृतीयक स्तर की स्वास्थ्य देखभाल सेवाएँ उपलब्ध कराते हुए तीन बड़े अस्पतालों का संचालन करता है, जो हैं - वी.एस. अस्पताल, एस.सी.एल. अस्पताल, एवं एल.जी. अस्पताल। शिक्षा अस्पताल के रूप में, वी.एस., एस.सी.एल., एवं एल.जी. अस्पताल भारतीय चिकित्सा परिषद् (एमसीआई) द्वारा निर्धारित नियमों से कार्मिकों अथवा विभागों एवं रोगियों की देखभाल व शिक्षा के संबंध में बाध्य है। ये नियम एमबीबीएस तथा एमडी कोर्स के लिए दाखिला प्राप्त वार्षिक छात्रों की संख्या पर आधारित होते हैं। अकादमिक वर्ष 2000-01 के प्रारम्भ से, एएमसी ने नये वार्षिक एमबीबीएस दाखिले में 50 बैठकों की वृद्धि की। एएमसी चिकित्सा कॉलेजों के डीन ने प्रति वर्ष 150 वार्षिक दाखिलों के लिए एमसीआई के नियमों का अनुपालन करने के लिए प्रत्येक अस्पताल में चिकित्सा विभागों की पहचान की है। अस्पताल के अधीक्षक रोगी देखभाल के बारे में इस पुनर्गठन के प्रभाव के बारे में चिंतित हैं। ... More
Reference No: MAR0352(B)Pages: 18Published on: 1, January, 2003
Abstract: The case describes the market research carried out by TI Cycles for assessing the opportunity available for geared bicycles in India. It presents the background of the company, its marketing function, the new product development process, and the performance till 1996-97. The case provides a detailed plan for market research ... More
Reference No: CMHS0021Pages: 10Published on: 1, January, 2003
Abstract: PDHN Hospital is an ultra modern, multi specialty tertiary care hospital. The hospital has a capacity of 350 beds with 90% average occupancy. There are 8 very well equipped operating theaters (OTs), where 30-35 surgeries are performed every day. Management of OT includes preparation of OT schedules, managing the inventory in OT sub ... More
Reference No: CISG0069Pages: 3Published on: 9, January, 2003
Abstract: Presenting a context involving the details of the last elements in a distribution network between the C&F agents and the retailers. The issues are design and implementation of an appropriate office accounting system. ... More
Reference No: BP0286Pages: 14Published on: 23, January, 2003
Abstract: This case describes the tasks faced by Ranabir Mukherjee, recently appointed Vice President (Operations), in comprehending the operations of Cosmo Films, a company in the business of packing films, and developing a strategy and plans for enhancing effectiveness and efficiency. It presents the background of the company, the outcome of ... More
Reference No: BP0287Pages: 24Published on: 23, January, 2003
Abstract: This case describes the steps taken by the top management of Cosmo Films Limited, a company in the business of packing films, in enhancing the effectiveness and efficiency of all aspects of operations at their production plant in Waluj, Aurangabad and affecting a turnaround. It describes the changes effected and ... More
Reference No: BP0285Pages: 23Published on: 23, January, 2003
Abstract: This is a unique case of its kind providing an opportunity to see the linkages between the corporation and its customers from an integrated perspective. It describes the steps initiated by the top management of Cosmo Films Limited, a company in the business of packaging films, to build the customer ... More
Reference No: BP0289Pages: 39Published on: 23, January, 2003
Abstract: This case describes the steps taken by the top management of Cosmo Films Limited, a company in the business of packing films, to turnaround the company. It provides an opportunity to develop an integrated scheme for evaluating the turnaround of Cosmo Films Limited. The company had been losing around Rs. ... More
Reference No: BP0288Pages: 22Published on: 23, January, 2003
Abstract: This case focuses on the task before Mr. Sushil Mittal who has been asked to takeover as the profit centre head of Cosmo Films Limited, a company in the business of packing films. He is required to formulate and implement a turnaround strategy. The case provides details like the background ... More
Reference No: BP0290Pages: 22Published on: 25, February, 2003
Abstract: The case presents the situation faced by a Trust based hospital regarding its expansion and future growth. There is adequate background information on product and services offered, operational efficiency, cost of services and performances. The issue before the hospital is to grow in the chosen area of Kidney treatment or ... More
Reference No: PROD0253Pages: 15Published on: 26, March, 2003
Abstract: The case presents a novel approach to manage the logistics function of multi product environment. The proposed system is a version of Toyota production system in the context of the logistics functions. The central issue is inventory management. The proposed system is conceptually simple, but raises a large number of ... More
