This case describes the tasks faced by Ranabir Mukherjee, recently appointed Vice President (Operations), in comprehending the operations of Cosmo Films, a company in the business of packing films, and developing a strategy and plans for enhancing effectiveness and efficiency. It presents the background of the company, the outcome of investigations by Chairman and Managing Director and Executive Director; the challenges faced by Ranabir, the details of company's technology and production process; management of stores, maintenance and quality; and investments in information technology and human resource management. The case can be used in basic course in operations management in MBA or management development programmes. It may be used either as an opening case or as a concluding one. The case Cosmo Films Limited Operations at Aurangabad (B) can be used to understand and review the steps taken.