Latest published cases

Authors: Rangnathan, Kavitha; Sarin, Ankur;

Reference No: CISG0109 Pages: 25 Published on: 14, October, 2009

Abstract: BabaJob.com - based in Bangalore, India - is a unique for-profit venture that aims to connect workers in the informal job sector (cooks, gardeners, drivers etc) to potential employers. It uses a variety of information and communication technologies like the web, mobile phones, IVRS (interactive voice response systems) and ... More

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Authors: Laha, Arnab Kumar; Das, M Sumita;

Reference No: P&IR0203 Pages: 14 Published on: 4, March, 2008

Abstract: The knowledge process outsourcing (KPO) industry employs some of the most highly skilled knowledge workers in India. The employees in this industry are mostly post-graduates and come from diverse backgrounds?engineering, economics, statistics, management, commerce, sciences,etc. Being an industry of recent origin the career paths of the employees in ... More

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Authors: Jain, Rekha; Raghuram, G;

Reference No: PSG0092(A) Pages: 32 Published on: 31, March, 2004

Abstract: The case focuses on the bidding decision faced by Bharti Cellular Limited in the context of the fourth cellular licensing for cellular services in India. The Department of Telecommunications (DOT) announced the guidelines for the fourth cellular operator's license using the GSM standard in the 1800 MHz range, on January 5, 2001. There ... More

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Authors: Jain, Rekha; Raghuram, G;

Reference No: CISG0078 Pages: 18 Published on: 5, September, 2003

Abstract: In August 1999, Canto Systems Limited (CSL) won a contract to provide AHAAN Telecommunications Limited (ATL) with an integrated solution to cater to its building and accounting requirements. CSL partnered with various companies to provide the four modules that constituted the project within seven months of signing the contract. Neither did ... More

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Authors: Gupta, Parvinder;

Reference No: OB0195 Pages: 15 Published on: 18, July, 2003

Abstract: Canto Systems Limited (CSL), a Canto Group company was a leading international Information Technology organization headquartered in Mumbai. It had four operating divisions and five non-operating or support divisions. Software Development Division (SDD), the largest operating division of CSL, had a Business Unit (BU) structure since its inception. The new ... More

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Authors: Verma, Sanjay;

Reference No: CISG0075 Pages: 7 Published on: 30, June, 2003

Abstract: The setting of a software development firm is discussed. The Chief Knowledge Officer has detailed requirements of the organization and is conceptualizing on a plan to implement Knowledge Management System. ... More

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Authors: Korwar, Ashok;

Reference No: IMG0012 Pages: 4 Published on: 29, July, 1995

Abstract: This case is intended for use as an information technology/business process re-engineering case. It describes the order processing system of an office automation/equipment manufacturer and calls for the reader to suggest how IT could be applied to make it more efficient. ... More

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Authors: Jain, Rekha;

Reference No: CISG0023 Pages: 13 Published on: 23, October, 1994

Abstract: The case describes the process of development and implementation of a major application namely the Computer Automated Services System (CASS) in Telekom Malaysia, Malaysia. CASS is an integrated application covering invoicing, billing, work order generation and fault monitoring, which has provided both, financial benefits and improvement in quality of services, ... More

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Authors: Bhatnagar, S C;

Reference No: CISG0015 Pages: 21 Published on: 1, January, 1993

Abstract: The case traces the growth from inception of a software company over a period of one decade. It outlines the company's strategy in developing an export market and provides some insight into the types of software development projects undertaken by the company. Some of the current management practices of the ... More

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Authors: Rao, V Venkata;

Reference No: CISG0014TEC Pages: 11 Published on: 1, January, 1993

Abstract: This is the seventh note in a series of seven notes on QBasic. The topics discussed in this note are: (i) need for external data files, (ii) different types of file organization, (iii) structure of sequential files, (iv) opening and closing a file, (v) how to create new sequential file, ( ... More

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Authors: Yegneshwar, S;

Reference No: QM0220TEC Pages: 6 Published on: 1, January, 1991

Abstract: This note is an introduction to the expert system shell called VP-EXPERT. It highlights the important features of VP-EXPERT and illustrates these features using a simplified tax-planning problem. In this process, the note also introduces most of the commands of VP-EXPERT. The note concludes with highlighting some of the shortcomings ... More

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Authors: Jain, Rekha;

Reference No: QM0218TEC Pages: 11 Published on: 1, January, 1989

Abstract: This note examines the architecture of some 32-bit chips namely Intel's 80386, Motorola's 68020 and Zilog's Z 80000. The architecture is evaluated along various dimensions, viz. number, size, and type of registers; data types and types of instructions; facilities for address translation; support for system software; support for user programs; and ability to ... More

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