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Latest published cases

List of Latest Published Cases

  1. Appreciative Inquiry: A Positive Way to Manage Change

    Authors: Gupta, Vishal; Shah, Binita;

    Reference No: OB0229TEC Pages: 9 Published on: 14, March, 2018

    Abstract: In our problems lie our greatest opportunities. Appreciative inquiry creates a dialogic environment that excites imagination. The appreciative conversations that take place one to one, in small groups, and in ever larger circles, serve to build trust and strengthen relationships allowing for the disruption of old patterns of thinking. This ... More

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  2. Launching a new DCF Branch at Aviva Life Insurance Co India

    Authors: Varkkey, Biju; Joy, Roshni;

    Reference No: P&IR0207 Pages: 22 Published on: 31, March, 2009

    Abstract: The Indian Insurance Industry is facing tough times not only in the business front but also in attracting and retaining talent in the sales function. Aviva India had re-entered the Indian life insurance market in 1995, but started business operations a few years later. In addition to the bank assurance business ... More

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  3. Kemp's Corner Filling Station: Resolving Ownership Conflict

    Authors: Maheshwari, Sunil Kumar; Dixit, M R; Jain, Abhinandan K; Bhat, Ramesh;

    Reference No: P&IR0199 Pages: 5 Published on: 14, July, 2006

    Abstract: This case describes a complex situation of a Benami Dealer that Sales Officers frequently face in their roles. The case describes the background of the situation and leaves it open to the class to generate options and make choices. ... More

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  4. Values, Beliefs and Attitudes

    Authors: Surkund, Deepali; Khokle, Pradyumana W; Vohra, Neharika;

    Reference No: OB0194TEC Pages: 6 Published on: 20, May, 2003

    Abstract: Values, beliefs and attitudes have specific meanings but are often used interchangeably in popular literature and in common parlance. This note defines values, beliefs and attitudes and explains their meaning and classification. It further distinguishes between values, beliefs and attitudes and clarifies their usage when applied to social and organizational ... More

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  5. Rejuvenation of Scooters India Ltd.

    Authors: Maheshwari, Sunil Kumar;

    Reference No: P&IR0185 Pages: 26 Published on: 27, February, 2002

    Abstract: Scooter India Ltd., a government of India owned enterprise, secured the license to produce two wheelers at a time when its demand far exceeded supply in the country. Government of India, the owner of the company, controlled the industry. Yet, the company could not report profits for nearly 25 years since ... More

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  6. Maruti Udyog Limited: Industrial Unrest of 2000-2001(A)

    Authors: Maheshwari, Sunil Kumar;

    Reference No: P&IR0184(A)EX Pages: 10 Published on: 27, February, 2002

    Abstract: MUL, a joint venture between the Government of India and Suzuki Motor Corporation of Japan, known for its pro-labour policies, was embroiled in a dispute in mid 2000, with its workforce of more than 5500 employees. Agitation was taking place at a time when MUL's market share had quickly declined from 82.8 per ... More

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  7. Maruti Udyog Limited: Industrial Unrest of 2000

    Authors: Maheshwari, Sunil Kumar;

    Reference No: P&IR0183 Pages: 10 Published on: 9, November, 2000

    Abstract: Case presents the events related to Industrial Unrest at Maruti Udyog Limited in 2000. Issues related to incentive policies, role of external unions and political leadership is presented in the case. The case is also a reflection of historical perspective of Industrial Relations. The changed economy of the country has made ... More

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  8. Natural Resources Corporation Limited: Organization Structure (B)

    Authors: Chhokar, Jagdeep S; Dixit, M R;

    Reference No: OB0184(B) Pages: 14 Published on: 1, January, 1990

    Abstract: This case describes the organizational structure and systems of Natural Resources Corporation and the feelings of the people working within these. A team of consultants appointed by the company is required to evaluate these organizational arrangements and make recommendations to the newly appointed managing director of the company. As background ... More

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  9. Holiday Planners and Resorts Limited

    Authors: Chhokar, Jagdeep S;

    Reference No: OB0182 Pages: 14 Published on: 1, January, 1990

    Abstract: The case centres around correspondence between three middle managers of an organization -- Holiday Planners and Resorts Ltd. The manager who initiated the correspondence was supposed to be coordinating a particular project. The other two managers were expected to contribute to the project, though they belonged to a different division. ... More

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  10. Natural Resources Corporation Limited: People Management (C)

    Authors: Chhokar, Jagdeep S; Dixit, M R;

    Reference No: OB0184(C) Pages: 16 Published on: 1, January, 1990

    Abstract: This case describes the various systems like recruitment, training, performance evaluation, and control used by Natural Resources Corporation to manage its people and the feelings of the people working at different levels in the company. A team of consultants is required to evaluate the people management processes in the company ... More

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  11. Process of Team Building and Leadership

    Authors: Gupta, Ranjit;

    Reference No: CMA0664TEC Pages: 6 Published on: 1, January, 1988

    Abstract: Team building is a group effort. However, teams are differentiated from groups. Teams possess only four of the essential elements of groups, viz. goal sharing, interdependence, commitment, and accountability. The team-building process, involves five stages of development: forming, storming, norming, performing, and adjourning. A team leader requires skills of both ... More

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  12. SEWA: A Trade Union with a Difference

    Authors: Bhatnagar, Deepti;

    Reference No: OB0173 Pages: 31 Published on: 1, January, 1988

    Abstract: SEWA, or the Self?Employed Women's Association, is a trade union devoted to the cause of the upliftment of poor, self?employed women. Unions are often known as protest organizations aimed at wrestling maximum advantages from the employers for their worker? members. SEWA as a trade union has pitched itself ... More

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  13. Introduce Yourself to Transactional Analysis

    Authors: Bhatnagar, Deepti;

    Reference No: OB0172TEC Pages: 14 Published on: 1, January, 1985

    Abstract: Introduces the concept of transactional analysis. It discusses briefly the meaning and relevance of TA concepts like ego states, transactions, strokes, time structuring, games, psychological positions, and OK and not?OK managerial styles. ... More

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