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Latest published cases

List of Latest Published Cases

  1. Meera Nair at PhoenixWay: Which Way to Go?

    Authors: Premapuri, Priyanka; Gupta Vishal;

    Reference No: OB0231 Pages: 12 Published on: 8, June, 2018

    Abstract: The case describes the dilemma faced by Meera Nair, chief manager at PhoenixWay – a consultancy firm that has successfully grown over the years. There is a silent conflict in the personalities, work styles and attitude of Meera Nair and Mohit Dubey, her contemporary looking after client relationships. Nair finds inconsistencies ... More

  2. Understanding the Design of Organizations

    Authors: Reddy, Jaya; Gupta, Vishal;

    Reference No: OB0226TEC Pages: 14 Published on: 19, May, 2017

    Abstract: The purpose of this note is to help readers understand organisational structure better by making them recognize the intricacies of structure and its alignment with various other elements of organisation. We first introduce organisations as open systems, describe the elements of an organisation and stress the importance of alignment of ... More

  3. Electronics for You

    Authors: Vasavada, Mukul; Chand, Vijaya Sherry ;

    Reference No: COMM0016 Pages: 17 Published on: 29, March, 2017

    Abstract: EFY Group is a media group in the electronic industry, with four main activities: (1) publishing print magazines that focused mainly on the electronics industry in India—this was the main activity; (2) publishing digital (pdf) versions of the print magazines; (3) managing ten online communities; and (4) conducting events for the electronics industry. ... More

  4. Oil and Natural Gas Commission: Towards a Blueprint for Knowledge Management (A)

    Authors: Verma, Sanjay; Dixit, M R;

    Reference No: BP0324(A) Pages: 15 Published on: 21, October, 2008

    Abstract: The case explores ONGC, an Indian Crude Oil producing company. In 2008, two executives of ONGC Mr Rajagopala Rao and Mr Debashish Das were contemplating implementation of Knowledge Management System in their organization. Though the company had already implemented various IT and KM initiatives, it was going through a tough phase ... More

  5. Hari, Krishnan or Imagination?

    Authors: Varkkey, Biju; Mohan, Devi;

    Reference No: P&IR0205 Pages: 4 Published on: 28, March, 2008

    Abstract: The movie Harikrishanan, starring two leading actors was a commercial success but raise issues related to art, business and responsibity. ... More

  6. Defining Competency Levels for Different Roles

    Authors: Oza, Purvi; Varkkey, Biju;

    Reference No: P&IR0202EX Pages: 4 Published on: 15, November, 2006

    Abstract: Competencies are the underlying knowledge, skills and attributes necessary to successfully perform a job. The exercise deals with developing competency framework for specific jobs. The exercise is done in context of an academic institute which provides various courses on management. The purpose of the exercise is to study/define different ... More

  7. Note from a Job Seeker

    Authors: Varkkey, Biju;

    Reference No: P&IR0200EX Pages: 5 Published on: 10, August, 2006

    Abstract: Describes the experience of a middle manager in search of a job. The recruitment process, designed by a major automobile company and the offer handling process leaves a different perception on the job seeker. ... More

  8. चलो ठीक है, आपके कहे अनुसार : क्या मैं इस स्पॉर्ट्स मास्टर को नौकरी से निष्कासित करूँ? (Ready on Your Marks: Should I Fire this Sports Master?)

    Authors: Varkkey, Biju;

    Reference No: P&IR0197-Hindi Pages: 4 Published on: 5, May, 2006

    Abstract: एक अति उच्च प्रदर्शनकर्ता खेल प्रशिक्षक, जिसकी अपनी साख ऐसी थी कि छात्रों एवं अभिभावकों की तरफ से शिकायतें आती रहती हैं। हालाँकि, पहले चेतावनी दी गयी थी, फिर भी शिकायतें जारी रहती हैं। इसमें स्कूल की प्रतिष्ठा भी दाव पर लगती है, स्कूल के सार्वजनिक अनुभव और पिछले दो वर्षों में खेल में हुए सुधार में उसकी हिस्सेदारी रहती है। अच्छे शिक्षक भी इसे करने में मुश्किल का अनुभव करते हैं। ... More

  9. Ready on Your Marks: Should I Fire this Sports Master?

    Authors: Varkkey, Biju;

    Reference No: P&IR0197 Pages: 3 Published on: 5, May, 2006

    Abstract: A high performing sports instructed, who has visible credit to his account is cause of complaints form students and parents. Though warned earlier, complaints continue. At stake is the schools reputation, the public perception of the school and the recovery in sports claimed over last two years. Good teachers are ... More

  10. Managing Employees Effectively in a Small Enterprise

    Authors: Singh, Manjari; Vohra, Neharika;

    Reference No: P&IR0193 Pages: 5 Published on: 29, April, 2005

    Abstract: This case study is about a small enterprise in the manufacturing sector that has aligned its human resource management practices with its business strategy. The case explores how three parameters namely; customer satisfaction through assured quality, networking with local industries and employee management are key to the success of this ... More

  11. Knowledge Management at Infosys Technologies Limited

    Authors: Verma, Sanjay;

    Reference No: CISG0082 Pages: 24 Published on: 13, September, 2004

    Abstract: The case discusses evolution of ?Knowledge Management initiatives in Infosys Technologies Limited. The organizational process, structure and design, schemes for investigation and technology architecture have been discussed. ... More

  12. Look, the Vendor Sponsored the Party

    Authors: Varkkey, Biju; Rajesh, S;

    Reference No: P&IR0192EX Pages: 3 Published on: 22, March, 2004

    Abstract: Three high performing executives availed personal benefit from an event management company who was bidding for a business deal. The E.M.company requested for reimbusement for their expenses, incurred towards hosting the three executives when they lost the deal. The case discusses the aftermath of the complaint and consequences ... More

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