Reference No: OB0116TECPages: 4Published on: 1, January, 1981
Abstract: This article deals with the processes of authority and power. Power is defined as an influence over others, i.e., one's ability to cause change in the cognition, attitude, behaviour and/or emotion of others. Depending upon its various sources, eight different types of power have been distinguished. These are: ... More
Reference No: PSG0045Pages: 16Published on: 1, January, 1982
Abstract: The case traces the evolution of a rural health project in a backward district. It describes the reasons for the project team's work in this field and identifies its activities and their interrelationships. Managerial responses in terms of charges that have taken place in the project over time are presented. ... More
Reference No: PSG0047(B)Pages: 10 Published on: 1, January, 1982
Abstract: The cases Antyodaya (A) and (B) present the experience of planning and implementing a target group specific development programme of a state government. The cases highlight the positive features in the implementation of the programme and raise questions about its design in the context of the kind of beneficiaries, the ... More
Reference No: PSG0046TECPages: 5 Published on: 1, January, 1982
Abstract: This note outlines the tasks involved in installing and operating a public service. It reviews the technical, economic, and organizational aspects of managing the operations. ... More
Reference No: PSG0047(A)Pages: 19 Published on: 1, January, 1982
Abstract: The cases Antyodaya (A) and (B) present the experience of planning and implementing a target group specific development programme of a state government. The cases highlight the positive features in the implementation of the programme and raise questions about its design in the context of the kind of beneficiaries, the ... More
Reference No: BP0144(H)Pages: 44Published on: 1, January, 1983
Abstract: Describes the HRD practices in Voltas. Performance appraisal mechanisms, their links with development, communication policy, training, organization development, and career planning and development are some of the aspects covered. Appraisal formats used and the communication policy circular have been reproduced. ... More
Reference No: BP0187TECPages: 6Published on: 1, January, 1984
Abstract: The note deals with the importance of listening in oral communication; psychological and physical barriers to listening; and what the listener and the speaker can do individually and together to improve reception, retention and recall of oral messages. ... More
Reference No: BP0187TEC-HindiPages: 7Published on: 1, January, 1984
Abstract: यह नोट सुनने में मौखिक संचार के महत्त्व के साथ, सुनने में मनोवैज्ञानिक एवं भौतिक बाधाओं और श्रोता व वक्ता व्यक्तिगत रूप से क्या कर सकते हैं तथा ग्रहण कर सकते हैं। अवधारण और मौखिक संदेशों को याद रखने के लिए एक साथ सुधार कर सकते हैं यह भी बताता है।
... More
Reference No: BP0188Pages: 1Published on: 1, January, 1984
Abstract: Illustrates how managers are likely to face an awkward situation if they act on an impulse without first being sure of their facts. Naik assumes that Patil, one of his subordinates, is the one who has been promoted and congratulates him. Patil takes it for granted that his boss knows ... More
Reference No: BP0190TECPages: 4Published on: 1, January, 1985
Abstract: The note deals with: a) how to open a presentation, b) how to structure it, and c) what rhetorical devices can be used to make a presentation effective. ... More
Reference No: BP0200Pages: 2Published on: 1, January, 1988
Abstract: Here is a situation where two national policies family welfare and labour welfare appear to be contradictory at the delivery end, and throw up conflicts between the two implementing agencies. As a result, there could be confusion in understanding or even misunderstanding the overall governmental policy. How could such a ... More
Reference No: BP0204TECPages: 5Published on: 1, January, 1989
Abstract: The note gives an overview of the dimensions involved in developing a communication strategy at both individual and organizational levels. Covers: a) the various stages in the process of communication, b) differences in interpersonal and organizational communication, c) percolation of personality and objectives
through communication, d) push and pull aspects ... More
Reference No: OB0180Pages: 7Published on: 1, January, 1989
Abstract: This case presents the culture of a successful advertising Agency. It describes the mechanisms used by the organization in shaping its culture. ... More
Reference No: PSG0057Pages: 16Published on: 1, January, 1989
Abstract: This case examines the interaction between the Pallavan Transport Corporation and some of the agents in the environment like the consumer, the Madras Municipal Corporation, the Madras Metropolitan Development Authority, the Finance Department, and the Home Department. ... More
