Abstract
The note deals with the importance of listening in oral communication; psychological and physical barriers to listening; and what the listener and the speaker can do individually and together to improve reception, retention and recall of oral messages.
Additional Information
| Product Type | Technical Note |
|---|---|
| Reference No. | BP0187TEC |
| Title | Hearing Does Not Mean Listening |
| Pages | 6 |
| Published on | Jan 1, 1984 |
| Authors | Rao, Sreenivas S; |
| Area | Strategy (STR) |
| Discipline | Communication |
| Sector | Education |
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