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  1. Air India Pilots' Guild (D)

    Authors: Goyal, R C;

    Reference No: P&IR0011(D) Pages: 3 Published on: 1, January, 1966

    Abstract: Depicts the attitude of management, its policy of appeasement, and the resultant settlement. ... More

  2. Air India Pilots' Guild (C)

    Authors: Goyal, R C;

    Reference No: P&IR0011(C) Pages: 5 Published on: 1, January, 1966

    Abstract: Deals with an advanced stage of negotiations between the management of Air India and the Indian Pilots' Guild. ... More

  3. Koala Kabs: Trouble In Transportation Terrain?

    Authors: Roy, Subhadip; Singh, Jyoti; Choudhary, Shruti;

    Reference No: MAR0540 Pages: 12 Published on: 17, April, 2024

    Abstract: This case is on cab service run exclusively by women drivers (Koala Kabs) founded by Shailja Mittal (Shailja) and Anmol Gupta in Delhi in 2016. The journey was not easy, as Shailja faced challenges in developing a cost-effective value proposition and convincing parents to pay more for the service. However, the ... More

  4. Trauma with Delta Airlines

    Authors: Raghuram, G; Venkataraman, Krishnan;

    Reference No: MAR0349 Pages: 16 Published on: 1, January, 2003

    Abstract: This case is based on the real life experience of an emotionally traumatic incident, caused due to the poor servicing by Delta Airlines, and their travel agent. The post incident communication and the subsequent proceedings in the Consumer Court are discussed in the case. The case brings out interesting aspects ... More

  5. MIS for Quality International Shipping (QIS) Company

    Authors: Rao, V Venkata;

    Reference No: CISG0038 Pages: 26 Published on: 20, March, 1996

    Abstract: This case describes the existing information system at QIS, which is a multi-location ship-owning company, with offices in three different countries. It describes the organization structure of QIS and its fleet, setting and monitoring of corporate goals, how computer systems are used for budgeting, chartering, voyage monitoring, technical management, ship ... More

  6. The Great Eastern Shipping Company

    Authors: Dixit, M R; Raghuram, G;

    Reference No: BP0247 Pages: 37 Published on: 1, August, 1997

    Abstract: Great Eastern Shipping Company (GESCO) was the second largest Indian shipping company, operating 48 ships. During 1994-95, GESCO had a turnover of Rs. 824.67 crore. The company had more than tripled its turnover over the previous five years. With the changing economic environment and increasing competition, the company was considering strategies for ... More

  7. MakeMyTrip.com (A)

    Authors: Kar, Sanjay Kumar;

    Reference No: MAR0393(A) Pages: 21 Published on: 11, December, 2007

    Abstract: The case deals with strategy and launch plan of Indian operations of MakeMytrip.com (MMT)--an exciting online travel service provider. This case discusses challenges and opportunities existed in the online travel market during the launch phase. The management felt that there was plenty of opportunities but anticipated competition in ... More

  8. Precious Shipping Public Company Limited

    Authors: Raghuram, G; Kothari, Anupama;

    Reference No: PSG0072 Pages: 30 Published on: 28, October, 1996

    Abstract: This case focuses on the future strategic directions required for the continued growth of PSPCL, a Thailand based tramp-shipping company. The company currently has 27 secondhand vessels, all in the handy size range. The company was considering the following strategic choices: a) Extent of fleet expansion, b) Should new builds be ... More

  9. End User Computing in Shipping

    Authors: Rao, V Venkata;

    Reference No: CISG0029TEC Pages: 19 Published on: 18, April, 1995

    Abstract: This note summarizes the features of the following end user computing packages: 1. Spreadsheet Packages, 2. Data Management Packages, 3. Project Management Packages, 4. Presentation Software, 5. Computer-Aided Design, and 6. Multi-media Systems. In each category, wherever applicable, applications and new trends are also discussed. There is a section at the end that discusses the problems ... More

  10. Air India **

    Authors: Balachandra, R;

    Reference No: PROD0071 Pages: 16 Published on: 1, January, 1960

    Abstract: This case describes the process of job evaluation undertaken by a major organization. It also describes the major points of conflict between the union and the management with regard to job evaluation. It is used to bring out the types of problems that would be faced by a job evaluation ... More

  11. Sid's Farm: A Purpose-Driven Safe Food Startup

    Authors: Ghosh, Ranjan Kumar ;

    Reference No: CMA0828 Pages: 10 Published on: 21, April, 2025

    Abstract: Sid’s Farm, founded by Dr Kishore Indukuri in 2013, has emerged as a transformative dairy brand in India’s adulterated milk market. Driven by the vision of delivering pure, unadulterated milk, the company has grown from a 20-cow farm to processing 43,000 litres of milk daily with rigorous 45-step quality checks. ... More

  12. Auto Care Centre: Shivranjini

    Authors: Jain, Abhinandan K; Dixit, M R; Bhat, Ramesh; Maheshwari, Sunil Kumar;

    Reference No: MAR0383 Pages: 14 Published on: 14, July, 2006

    Abstract: Abstract The case describes locations, facilities, infrastructure, market, manpower, customer profile, competition and performance of one training and experimentation outlet. It also describes different types of experiments (operations, service, and customer related) conducted at the outlet. Outlet in-charge / sales officer is faced with the issues of deciding what research/ experiments ... More

  13. Air India Pilots' Guild (B)

    Authors: Goyal, R C;

    Reference No: P&IR0011(B) Pages: 2 Published on: 1, January, 1966

    Abstract: Numerous demands are put forth by the Indian Pilots' Guild to the management of AirIndia. They employ pressure tactics while bargaining for wages. ... More

  14. Indian Railways: Freight Operations Information System

    Authors: Jain, Rekha; Raghuram, G;

    Reference No: QM0230 Pages: 44 Published on: 1, January, 1992

    Abstract: This case describes the project identification formulation and implementation aspects of the computer based freight Operations Information System (OIS) being planned on Indian Railways (IR). This system is expected to bring about improved efficiency through modernization in information handling and decision-making processes, as well as a qualitative change in the ... More

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