Search results for 'operations management cases'

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  1. Shiva Financial Services

    Authors: Rama Rao, T P;

    Reference No: CISG0087EX Pages: 10 Published on: 19, July, 2005

    Abstract: This case is based on the experience of a small financial firm, Shiva Financial Services (SFS), involved in the collection of bills for a large cell phone operator. SFS uses electronic spreadsheets extensively in monitoring the collection process. The case illustrates the way SFS uses the spreadsheet software for data ... More

  2. Machine Learning for Management Applications

    Authors: Yegneshwar, S;

    Reference No: CISG0002TEC Pages: 10 Published on: 1, January, 1992

    Abstract: Learning is a very general term encompassing a wide variety of activities and is, hence difficult to define. It has commonly been regarded as the process of assimilating knowledge leading to increased understanding, summarization of experience, or any process which helps improve performance over time. Machine learning is an area ... More

  3. Shivani Carriers Pvt Ltd: Managing Employee Motivation at the Bottom of the Pyramid

    Authors: Sharda, Kirti;

    Reference No: OB0224 Pages: 18 Published on: 31, March, 2016

    Abstract: The case, “Shivani Carriers Pvt. Ltd.: Managing Employee Motivation at the Bottom of the Pyramid”, has been designed to teach students about the basic principles of employee motivation. The case is also a representative example of the problems faced by small and medium-sized businesses in employee acquisition, motivation, and retention, ... More

  4. Popular Vehicles and Services Ltd.: The Challenge of Growing a Family Business

    Authors: Varkkey, Biju; Unnithan, Anandakuttan; Jacob, Joshy;

    Reference No: P&IR0211 Pages: 22 Published on: 25, June, 2013

    Abstract: Based in Kerala, Popular Vehicles and Services Ltd. (PVSL) is a leading automobile dealer of Maruti Suzuki India Ltd (MSIL). PVSL is categorized as a Platinum Plus dealer by MSIL, an honour reserved for top performing dealers. The company’s innovative business practices and Human Resource Management approach have enabled ... More

  5. Industrial Gases Private Limited (B)

    Authors: Seshan, Suresh A; Mehta, Kiran J; Shah, B G;

    Reference No: F&A0115(B) Pages: 11 Published on: 1, January, 1974

    Abstract: A newly recruited management trainee presents a breakeven chart to explain the reasons for the losses the company has been sustaining since inception. The chart provokes a lot of discussion. Several questions are raised as to the utility of breakeven analysis in a multiproduct situation. Suggestions are also made ... More

  6. The Unstoppable Journey: Transformation of Apollo Tyres Ltd.

    Authors: Varkkey, Biju; Koshy, Abraham; Oburai, Prathap; Joy, Roshni;

    Reference No: P&IR0206 Pages: 41 Published on: 10, September, 2008

    Abstract: Apollo Tyres Limited was started in 1974 by an entrepreneur, Ranauq Singh, plagued with poor quality and labour problems at its mother plant in Kerala, the business did not take off well. His son, Onkar Kanwar introduced radical changes in 1980s to the company around. By 2006, Apollo Tyres had transformed into ... More

  7. Launching a new DCF Branch at Aviva Life Insurance Co India

    Authors: Varkkey, Biju; Joy, Roshni;

    Reference No: P&IR0207 Pages: 22 Published on: 31, March, 2009

    Abstract: The Indian Insurance Industry is facing tough times not only in the business front but also in attracting and retaining talent in the sales function. Aviva India had re-entered the Indian life insurance market in 1995, but started business operations a few years later. In addition to the bank assurance business ... More

  8. ITC Limited, Bangalore (B)

    Authors: Mathur, Ajeet;

    Reference No: BP0313(B) Pages: 7 Published on: 13, July, 2006

    Abstract: This case describes how corporate strategy and competitive strategy enmesh. The case introduces an inflexion point at which the company was faced with a prisoners' dilemma situation with regard to a critical set of operational decisions of tactical significance affecting manufacturing operations. The unintended consequences, regardless of which path is ... More

  9. Jet Airways: Flying into the ground

    Authors: Banga, Charu; Kumar, Abhay; Deodhar, Swanand;

    Reference No: STR0466 Pages: 17 Published on: 11, May, 2022

    Abstract: In 2018-19, Jet Airways stood nearly grounded. An airline that, just 5 years ago, had spread its wings across the world witnessed a stunning turnaround in its fate. The company appeared to face a perfect storm, with competition from low-cost carriers and increasing fuel prices. To excel and be a market ... More

  10. Managing the Workforce at Superior Refinery Limited (SRL) (A)

    Authors: Debabrata Nag; Bhushan Vidya; Kaushik S; Jayaswal Sachin;

    Reference No: QM0273 Pages: 21 Published on: 22, March, 2014

    Abstract: The case deals with the functional and behavioral issues faced by an oil refinery shift in-charge regarding workforce management. In addition to the refinery policy requirements the behavioral constrains become extremely important for consideration. An unwanted combination of Manager-Supervisor or Supervisor-Operator can potentially decrease the performance and pose threat to ... More

  11. Rupeek Fintech: Monitizing Gold, the Smart Way

    Authors: Sahay, Arvind; Joshi, Varuna M; Chainani, Renisha; Nambiath, Sudeesh;

    Reference No: MAR0522 Pages: 31 Published on: 2, August, 2022

    Abstract: The case highlights the journey of a digital gold loan start-up which offers low interest rates, doorstep service, speedy documentation, locker and quick gold withdrawal features to customers looking for a gold loan. This enables the customers to eliminate the fear of social stigma associated with gold loans and complete ... More

  12. Prime Broking Default at the National Stock Exchange

    Authors: Varma, Jayanth R; Agarwalla, Sobhesh Kumar;

    Reference No: F&A0555 Pages: 20 Published on: 22, May, 2020

    Abstract: When Prime Broking defaulted on its equity derivative positions at the National Stock Exchange, the central counterparty (CCP) suffered substantial losses, although there was no significant movement in the relevant market prices. This revealed hidden risks arising from collateral, liquidity and concentration, wrong-way risks and operational risks in the default ... More

  13. Anugnyaa Agricultural Association

    Authors: Sankaranarayanan, Sriram;

    Reference No: PROD0331EX Pages: 4 Published on: 7, July, 2022

    Abstract: Anugnyaa Agricultural Association (AAA), a non-profit organisation, wants to introduce a cross subsidisation scheme between tomato farmers with good yield and those whose yield is affected by a crop infection. They want to partially absorb the risk of infection while ensuring their revenues are large enough to cover all costs. ... More

  14. Kolkata Port Trust

    Authors: Bandyopadhyay, Tathagata; Raghuram, G; Sharma, Yashoverman; Shukla, Niraja;

    Reference No: CIPR0002 Pages: 47 Published on: 18, November, 2009

    Abstract: Kolkata Port (KoPT) had achieved a turnaround from having made a loss of Rs 7.5 crores (cr) in the year 2000-01 to a net surplus of Rs 465.1 cr in the year 2006-07. A variety of initiatives had been taken during the intervening years with a focus on tariff rationalization, revenues from ... More

  15. Pipavav Railway Corporation Limited (A)

    Authors: Raghuram, G; Len Varghese George; Nishant Thusoo; Satyam Shivam Sundarm;

    Reference No: CIPR0004(A) Pages: 36 Published on: 23, March, 2010

    Abstract: This case focuses on risk identification in the context of a railway Public Private Partnership (PPP) project. The perspective is that of a lender. The project was to provide broad gauge (BG) rail connectivity to Pipavav port from Surendranagar, over a distance of 265 kms. The case provides the salient features ... More

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