Reference No: MAR0491Pages: 7Published on: 31, March, 2017
Abstract: Fish TV, one of the largest Direct-to-Home (DTH) television operator in India found itself in trouble. Customers had accused the company of misleading them by way of false advertising and were now asking for restitution. Rajeev Batra, CEO of Fish TV was now facing a dilemma as to whether the ... More
Reference No: P&IR0042Pages: 9 Published on: 1, January, 1966
Abstract: Describes the introduction and working of the joint management council/consultative committee in a cotton mill. Can be used for acquainting the class with concepts of joint management councils. ... More
Reference No: MAR0395Pages: 34Published on: 13, May, 2008
Abstract: SEWA is a large women based organization that has been empowering women through making them self reliant. It has taken up ICT as a new initiative, to empower them. The case describes the genesis of the organization and the activities. It explores the process that SEWA followed for designing and ... More
Reference No: PROD0192(B)Pages: 12 Published on: 1, January, 1985
Abstract: The case can be used for discussing an effective management control system for projects. Aspects such as selection of project team, preparation of network diagrams, budgeting, activity planning at the site, coding, reporting, etc can be discussed. ... More
Reference No: OB0204(B)Pages: 37Published on: 19, August, 2008
Abstract: In May 2005, the Wilh Wilhelmsen (WW) group took the decision of acquiring Unitor. The price was settled at 73.5 NOK. Despite obvious complementarity, it wasn't an easy decision. The acquisition had posed major challenges due to diversity in geographies, systems, products and markets. It was anticipated that this move would, mainly, ... More
Reference No: CMA0805Pages: 17Published on: 1, January, 2002
Abstract: Indian Food Specialties Limited (IFS) introduced tools of Food Quality Management in May 2000 in response to changing market conditions and poor profitability. Spoilage in the production process was very high and the company had incurred losses for three successive years starting from 1996-97. The company addressed quality concerns by introducing ... More
Reference No: PROD0215Pages: 38 Published on: 1, January, 1992
Abstract: This case describes the maintenance organization, maintenance facilities, and maintenance requirements of passenger trains coming to Bombay Central. The objective of this case is to help understand the complexities of a maintenance setup operating under dynamic arrival of jobs for maintenance. ... More
Reference No: P&IR0160Pages: 27 Published on: 1, January, 1983
Abstract: Matsushita Electric of Japan is among the world's largest consumer electronics companies. Half of its sales and a quarter of its workers are, however, outside Japan. The case describes the operations of Novino Batteries, one of two nearly identical Matsushita joint ventures in India that were established in 1972. The case ... More
Reference No: QM0088Pages: 19Published on: 1, January, 1976
Abstract: Deals with the use of computers for management applications in Air India over the decade 1965-66 to 1975-76. It discusses the applications taken up, and the organizational structure of the computer department. ... More
Reference No: CMHS0004Pages: 10Published on: 13, January, 2010
Abstract: This case brings out the processes and procedures followed for hospital patient discharge in Majestic Hospital. Concerns of the hospital management in identifying problem areas in service delivery and those of the patient’s family regarding patient discharge process are also highlighted. The protagonist of the case is the chief ... More
Reference No: PROD0006(A)Pages: 18Published on: 1, January, 1965
Abstract: A trading organization starts manufacturing some of the machine tools it was selling, and finds difficulty in meeting the delivery schedules. The case highlights the need for inventory control, raw material standardization, establishment of operation standards, reorganization of functions, and other systems and procedures. A good deal of data on ... More
Reference No: OB0245Pages: 49Published on: 22, March, 2021
Abstract: Headquartered in France, founded in 1976, a family firm with professional management Decathlon started retail operations in India in 2009 in B2B format and in B2C format in 2013. Decathlon India was the first country among 55 other countries where Decathlon operated to earn profit within five years of its selling directly ... More