Reference No: OB0231Pages: 12Published on: 8, June, 2018
Abstract: The case describes the dilemma faced by Meera Nair, chief manager at PhoenixWay – a consultancy firm that has successfully grown over the years. There is a silent conflict in the personalities, work styles and attitude of Meera Nair and Mohit Dubey, her contemporary looking after client relationships. Nair finds inconsistencies ... More
Reference No: OB0200Pages: 18Published on: 24, January, 2007
Abstract: A commonplace issue in organizations is handling larger than life leaders. These leaders often have larger than life status in their field and the organization usually gets overwhelmed with the presence of such leaders. Sometimes narcissism in leaders potentially hurts the organization in the long run. This case highlights a ... More
Reference No: OB0238Pages: 19Published on: 21, November, 2019
Abstract: The case describes the first four years of Dhruva, a tax advisory firm set up by Dinesh Kanabar, ex-Deputy CEO of KPMG. Dinesh and other founding partners had worked with the Big-4 firms and were familiar with some of the tensions in the overall ecosystem of Professional Services Firms. Dinesh ... More
Reference No: HRM0248(B)Pages: 27Published on: 10, February, 2022
Abstract: Dr. Nalin Shinghal was selected for the post of Chairman and Managing Director (CMD) of Central Electronics Limited (CEL) in the year 2013. He was contended of having led the turnaround of CEL. CEL was a loss-making Public Sector Undertaking (PSU) with many problems of discipline, operational inefficiencies, aggressive unions, skill ... More
Reference No: OB0230Pages: 9Published on: 31, July, 2018
Abstract: The case describes the situation of Vasudha Kumar, Manager – Background Vetting at Praxum Services Limited. She is surprised by the unexpected resignation of her team member a few days before she has to leave for her maternity break. In a small team, how does she deal with this unanticipated resignation? ... More
Reference No: OB0243Pages: 16Published on: 13, August, 2020
Abstract: Optifit, an international brand of fitness equipment, had entered the Indian market in 2010 and had rapidly opened 45 stores in 8 years in the four metros (NCR region, Mumbai, Chennai and Kolkata). Jaiveer Roy was identified by Pravin Gupta (South Zone head) and Raghav Mehta (HR head) to join as Optifit’s ... More
Reference No: OB0208Pages: 2Published on: 18, March, 2011
Abstract: The case describes a situation in which a people-oriented manager is surprised by the unexpected reaction of his team members to his work-related demands. The reluctance of his team members to cooperate during a particularly busy time prompts the manager to revisit some of his assumptions and examine the appropriateness ... More
Reference No: CMA0664TECPages: 6Published on: 1, January, 1988
Abstract: Team building is a group effort. However, teams are differentiated from groups. Teams possess only four of the essential elements of groups, viz. goal sharing, interdependence, commitment, and accountability. The team-building process, involves five stages of development: forming, storming, norming, performing, and adjourning. A team leader requires skills of both ... More
Reference No: ADCLOD0006Pages: 11Published on: 4, August, 2025
Abstract: The case focuses on the multifaceted challenges faced by Dr Vinayak Sahukar, a newly promoted chief district medical officer at the Baranpur District Hospital, including navigating organisational politics, managing under-resourced operations, building a cohesive team and transitioning from a clinical to an administrative leadership role. Sahukar was a passionate surgeon; ... More
Reference No: OB0237TECPages: 10Published on: 22, July, 2021
Abstract: Leadership is the process of influencing an individual or a group of individuals to achieve a common goal. Knowledge workers usually have distinct goal orientations, values, need structures and behavioural patterns. Their tasks usually involve a high risk of failure and frequent disruptions, delays and setbacks. Based on research that ... More
Reference No: OB0250(A)Pages: 11Published on: 14, August, 2025
Abstract: The case highlights the Tata Group’s innovation journey—a story of transformation, resilience, and reinvention. It covers the various innovation-focused initiatives launched between 2006 and 2017 and maps the journey of Tata InnoVerse, an innovation programme. It tracks the leadership teams’ decision-making efforts in the context of internal changes as well ... More
Reference No: HRM0252Pages: 17Published on: 14, July, 2022
Abstract: Aravind Eye Care System (AECS) exploited economies of scale to offer affordable eye care for masses, with a mission to eliminate needless blindness. Over the years, AECS had built a strong organisational culture based on compassion and service. The organisation had made its first foray into large metro cities by ... More
