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  1. Zoho Corp: Value Driven Business Model

    Authors: Narayanaswami, Sundaravalli ;

    Reference No: STR0492 Pages: 26 Published on: 25, July, 2025

    Abstract: This case study focuses on the Zoho Corporation's unique path in the Indian IT sector with the CEO Sridhar Vembu at the helm of affairs from company headquarters in rural Tamil Nadu. The case investigates Zoho's unconventional journey to becoming a major worldwide SaaS provider in India's evolving IT/ITES ... More

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  2. Corporate Criminal Liability in India

    Authors: Ram Mohan, M P;

    Reference No: BP0438 Pages: 10 Published on: 10, December, 2019

    Abstract: The cases of Standard Chartered v. Directorate of Enforcement (2005), Iridium India v. Motorola Inc & Ors. (2011), and Sunil Bharti Mittal v. Central Bureau of Investigation represent a significant development in India’s corporate criminal liability jurisprudence. Standard Chartered reconciled mandatory imprisonment (as prescribed for punishing many offences under Indian law) with ... More

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  3. Patidar Exports Private Limited

    Authors: Varma, Poornima; Jena, Sanjay Kumar;

    Reference No: CMA0819 Pages: 10 Published on: 31, March, 2017

    Abstract: During 2016, Vishant Patel, the founder of Patidar Exports Private Limited (PEPL), an export firm for cotton and other products in Ahmedabad, was planning to export raw cotton to more countries, though he had already exported cotton to countries like China, Bangladesh, Pakistan and Vietnam. He found that Indonesia, Turkey and ... More

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  4. ISGEC (B): Product Adaptation and Pricing

    Authors: Chhokar, Jagdeep S; Jain, Abhinandan K;

    Reference No: MAR0307(B) Pages: 18 Published on: 1, January, 1996

    Abstract: The case describes the situation of an Indian company that has successfully supplied chlorine containers, manufactured according to British specifications, to a buyer in Malaysia. The same buyer has a requirement for ammonia containers and has been using ammonia containers manufactured according to Japanese specifications. The company has to decide ... More

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  5. Khedut Feeds & Foods Private Limited: Implications of Country of Origin

    Authors: Jena, Sanjay Kumar; Borah, Sourav Bikash; Sharma, Amalesh;

    Reference No: MAR0532 Pages: 16 Published on: 13, April, 2023

    Abstract: Kamal Patel and Tushar Thumar, co-founders of Khedut Feeds & Foods Private Limited (KFFPL), were contemplating whether to accept the proposal from Royal Exporters Private Limited (REPL) to become one of its contract manufacturers. REPL was a leading peanut exporter in India that shipped premium peanuts to the European Union (EU) ... More

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  6. Wicked Problem At Inspiron

    Authors: Mathur, Ajeet;

    Reference No: BP0446 Pages: 11 Published on: 14, December, 2020

    Abstract: This case introduces the genre of “wicked problems” in strategy. InspirOn Engineering is a third-generation textile machinery family business. The patriarch, in his 72nd year, has announced his retirement without a succession plan. Chinese acquisitions in Germany have transformed the competitive landscape into two business divisions. The leadership has to ... More

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  7. Mankastu, AirVisual and IQAir

    Authors: Agarwal, Anurag K. ;

    Reference No: STR0491 Pages: 9 Published on: 27, March, 2025

    Abstract: In 2016, Mankastu, an Indian company, entered into a memorandum of understanding (MoU) with Hong Kong–based AirVisual. The MoU would allow Mankastu to distribute AirVisual’s air quality monitors and purifiers in India. However, when the Swiss company, IQAir, took control of AirVisual, it decided to not honour the existing ... More

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  8. Chains and Tools Manufacturing Private Limited (A)

    Authors: Rao, Sreenivas S;

    Reference No: BP0141(A) Pages: 22 Published on: 1, January, 1978

    Abstract: In May 1978, the companys Managing Director was concerned over the delay in getting government sanctions for starting an export-oriented tool-manufacturing venture. His dilemma was how best he could communicate the urgency of the situation and the need for speedy clearance of the project to the government, particularly the bureaucracy. ... More

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  9. Emerald Jewel Industry India Limited: A Journey of Growth, Innovation and Market Expansion

    Authors: Rizvi, Ilma; Varshney, Mayank; Narayanaswami, Sundaravalli;

    Reference No: IGPC0003 Pages: 27 Published on: 10, October, 2025

    Abstract: The Emerald Jewel Industry India Limited (EJIIL) exemplifies strategic initiatives like prioritising quality, embracing innovation and implementing effective operational practices that have positioned it as a leader in the Indian gems and jewellery industry. Over the years, the EJIIL has expanded its operations to cater to both domestic and global ... More

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  10. Chains and Tools Manufacturing Private Limited (B)

    Authors: Rao, Sreenivas S;

    Reference No: BP0141(B) Pages: 8 Published on: 1, January, 1978

    Abstract: In May 1978, the companys Managing Director was concerned over the delay in getting government sanctions for starting an export-oriented tool-manufacturing venture. His dilemma was how best he could communicate the urgency of the situation and the need for speedy clearance of the project to the government, particularly the bureaucracy. ... More

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  11. Canto Systems Limited

    Authors: Gupta, Parvinder;

    Reference No: OB0195 Pages: 15 Published on: 18, July, 2003

    Abstract: Canto Systems Limited (CSL), a Canto Group company was a leading international Information Technology organization headquartered in Mumbai. It had four operating divisions and five non-operating or support divisions. Software Development Division (SDD), the largest operating division of CSL, had a Business Unit (BU) structure since its inception. The new ... More

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  12. Tata Docomo: Wrong Number

    Authors: Agarwal, Anurag K;

    Reference No: STR0481 Pages: 37 Published on: 26, November, 2024

    Abstract: In January 2017, N. Chandrasekaran was appointed the Chairman of Tata Sons (hereafter Tata), and soon after taking charge he decided to resolve the long-pending dispute with Docomo. Tata had agreed to pay more than US$1 billion to Docomo to honour an international arbitral award. After going through the long legal ... More

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  13. India's Gold Trade: Dynamics Post July 2024

    Authors: Narayanaswami, Sundaravalli; Saxena, Anumeha;

    Reference No: IGPC0002 Pages: 23 Published on: 10, September, 2025

    Abstract: This case study analyses India's gold trade within the context of its current account deficit (CAD), focusing on the policy measure of customs duty. During FY 2012-13, rising gold imports and rupee depreciation worsened the CAD. To curb imports, the government raised import duties. By 2022, duty rates reached 15%. In 2024, rates ... More

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  14. Epic-TCS: Trade Secrets in IT Contracts

    Authors: Agarwal, Anurag K. ;

    Reference No: IS0151 Pages: 16 Published on: 28, July, 2025

    Abstract: Kaiser Permanente entered into an IT contract with Epic Systems to provide software support in 2003 and engaged Tata Consultancy Services (TCS) as a subcontractor in 2011. TCS did not have full access to Epic’s “UserWeb” portal. It got unauthorised access and downloaded thousands of files. As a result, Epic sued ... More

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  15. Coral Province Fishermen's Union - A

    Authors: Sambrani, Shreekant;

    Reference No: CMA0425(A) Pages: 7 Published on: 17, January, 1977

    Abstract: The case discusses the objectives and the performance of fisheries cooperative union whose main activity has been the export of a certain variety of fish. Its overall objective, however, is to promote fisheries development. Participants are asked to analyse if the organization has been able to do so. ... More

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