Reference No: CISG0075Pages: 7Published on: 30, June, 2003
Abstract: The setting of a software development firm is discussed. The Chief Knowledge Officer has detailed requirements of the organization and is conceptualizing on a plan to implement Knowledge Management System. ... More
Reference No: HRM0247Pages: 19Published on: 8, June, 2022
Abstract: The Tanda unit of UPSEB was a distressed asset—dues to the power generator supplying UP— NTPC— were mounting. Finally, a resolution of debt was negotiated with the unit to be handed over to NTPC in place of debt. The challenge for NTPC was to turn the plant around from ... More
Reference No: BP0443Pages: 25Published on: 12, June, 2020
Abstract: The case documents the strategic transformation of Godrej Properties Limited and highlights tensions within the organization in implementing its growth plans. The case brings out the key role of regulation as it creates opportunities and risks for pioneer firms in a context like real estate. It also highlights the important ... More
Reference No: OB0119TECPages: 14Published on: 1, January, 1980
Abstract: The note explores the area of organizational change by employees low in the organizational hierarchy. In the past, the emphasis has always been on change processes initiated or supported by top management. Increased specialization, however, has resulted in a high calibre of people at all organizational levels, who strive to ... More
Reference No: P&IR0206Pages: 41Published on: 10, September, 2008
Abstract: Apollo Tyres Limited was started in 1974 by an entrepreneur, Ranauq Singh, plagued with poor quality and labour problems at its mother plant in Kerala, the business did not take off well. His son, Onkar Kanwar introduced radical changes in 1980s to the company around. By 2006, Apollo Tyres had transformed into ... More
Reference No: HRM0249Pages: 12Published on: 25, March, 2021
Abstract: Lakshmi Vilas Bank (LVB) was established as a private sector bank in 1926 in Tamil Nadu. It was set up to serve the financial needs of the people working in small and medium-sized enterprises (SMEs). LVB got into trouble after shifting focus from funding SMEs to funding big corporates. Initially, it ... More
Reference No: PROD0032Pages: 37 Published on: 1, January, 1966
Abstract: A large printing press employing about six hundred persons is operating like a service organization for a state government. There is a large backlog of orders in some sections of the press, whereas some other sections are having excess capacity. The management is working under several constraints, particularly under several ... More
Reference No: P&IR0107TECPages: 6 Published on: 1, January, 1974
Abstract: The various sources of what is legally known as indiscipline within an organization are discussed. The note suggests that the approach to indiscipline would depend on the assumptions made by managers about its causes and consequences, and discusses the procedures for handling such problems. The latter part of the note ... More
Reference No: HRM0260Pages: 26Published on: 7, August, 2023
Abstract: SRK Exports Pvt. Ltd., a family-owned diamond firm based in Surat, India, has over 6000 employees. Despite facing economic downturns and the COVID-19 pandemic, the company, under the guidance of founder Govind Dholakia, has managed to avoid employee layoffs.
SRK’s HRM practices, including performance management, training and development, recruitment and ... More
Reference No: CMHS0050Pages: 16Published on: 23, February, 2026
Abstract: This case examines the multilayered emergency response to the Air India plane crash in Ahmedabad on June 12, 2025, which resulted in 260 fatalities. The narrative follows the initial hours through the subsequent weeks, centring on Civil Hospital as the operational hub for trauma care, mass fatality management, family assistance and public communication. ... More
Reference No: CMA0662Pages: 3Published on: 1, January, 1988
Abstract: The case relates to mess management in an educational institute which is used by four hundred and fifty students and by four hundred non-supervisory staff who are unionized, frequently resorting to mass leave, campaigns and agitation. There is a mess committee represented by students, faculty, the warden and the staff ... More
Reference No: P&IR0030Pages: 8 Published on: 1, January, 1974
Abstract: This case describes the problems faced by the top management of a large organization following the chief executive's decision to use a computer for some important areas of management. In the background of these problems, Mr. Goyal, who has been charged with the responsibility of understanding and solving the problems, ... More
Reference No: P&IR0202EXPages: 4Published on: 15, November, 2006
Abstract: Competencies are the underlying knowledge, skills and attributes necessary to successfully perform a job. The exercise deals with developing competency framework for specific jobs. The exercise is done in context of an academic institute which provides various courses on management. The purpose of the exercise is to study/define different ... More
Reference No: HRM0244Pages: 31Published on: 12, March, 2020
Abstract: Aster Retail (AR) is the retail pharmacy division of Aster Dr Moopen’s Healthcare (ADMH) Group. The group delivers healthcare services across the Middle East, India and the Far East with a portfolio of hospitals, clinics, diagnostic centres and retail pharmacies. AR, under the leadership of Chief Executive Officer (CEO), ... More
