Shree Ramkrishna Exports (SRK): Quadruple Bottom Line Approach to HRM

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Abstract

SRK Exports Pvt. Ltd., a family-owned diamond firm based in Surat, India, has over 6000 employees. Despite facing economic downturns and the COVID-19 pandemic, the company, under the guidance of founder Govind Dholakia, has managed to avoid employee layoffs. SRK’s HRM practices, including performance management, training and development, recruitment and selection, employee engagement, and CSR, are well-integrated with the company's values and culture, and are supported by the Quadruple Bottom Line Approach. As the firm continues to grow and leadership transitions to the next generation, SRK must remain vigilant in maintaining its sustainable HRM practices. This case study examines the events that contributed to SRK’s success in the diamond industry and highlights future challenges for the company.

Additional Information

Product Type Case
Reference No. HRM0260
Title Shree Ramkrishna Exports (SRK): Quadruple Bottom Line Approach to HRM
Pages 26
Published on Aug 7, 2023
Year of Event 2019-2022
Authors Jha, Jatinder Kumar; Varkkey, Biju; Shah, Virangi ;
Area Human Resource Management (HRM)
Discipline Human Resource Management
Sector Manufacturing
Learning Objective After completion of this case, students will be able to – i. Decode effective business planning to achieve the organizational goal by adhering to organizational philosophy and aligned HRM practice ii. Explore the factors that integrate family culture at the workplace that care about its employees and their wellbeing. iii. Discuss the connection between the total reward strategy and the high-performance work culture at SRK. iv. Assess the total reward strategy and its implication on high-performance work culture at SRK.
Keywords Sustainable HRM; SHRM; High Trust Building Organisation; Family Firms; Quadruple Bottom Line Approach; Organisational Culture
Country India
State Gujarat
City Surat
Organization Shree Ramkrishna Exports Pvt. Ltd.
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