Reference No: BP0396Pages: 27Published on: 23, November, 2016
Abstract: Trouble was brewing for Nestle in India with a lab test finding MSG in Maggi noodles, a product brand which had been adjudged ‘most powerful’ and ‘most trusted’ in India;it was being banned in different parts of the country. Paul Bulcke, CEO of Nestle SA, arrived in New Delhi ... More
Reference No: BP0137TECPages: 8Published on: 1, January, 1979
Abstract: Presentation has become an integral part of any business organization and this need has led the organizations to include as much facility here as in case of any written communication. This note covers three aspects that is essential and would help make the presentation achieve its ultimate purpose with the ... More
Reference No: COMM0024Pages: 15Published on: 30, December, 2019
Abstract: The case deals with Axel Motor’s expansion into India and the clash between expectations and communication styles of the Indian subsidiary and Headquarters. While the subsidiary wants to follow a responsive, market-driven approach to product design and marketing strategy, the top management is driven by the strong belief that ... More
Reference No: OB0248Pages: 15Published on: 6, June, 2022
Abstract: Arth Designbuild is a new-age company in the construction service sector. It went through a transformation during its formative years and pivoted from a service-centric company to a product-centric one during COVID-19. Arth management faced a series of challenges associated with business continuity because the nature of its operations as ... More
Reference No: OB0201(A)Pages: 12Published on: 15, April, 2008
Abstract: A customer was highly disappointed because of non-receipt of the gift that was promised with his five-year subscription to a business magazine. The case describes the chain of events that started with the subscription. In the process, the case highlights issues of conflict, ethics and values.
... More
Reference No: COMM0006(A)Pages: 7Published on: 26, February, 2010
Abstract: The case deals with the branding exercise undertaken by Bank of Baroda in June 2005. It sets the context of the changing industry environment, and describes how the bank took the decision to undertake a repositioning exercise through a major transformation. At the same time, the top management recognized that changes ... More
Reference No: OB0201(B)Pages: 3Published on: 15, April, 2008
Abstract: The case adds to the data presented in case “Headset Headache (A)”. A customer was highly disappointed upon non-receipt of the gift that was promised with his five-year subscription to a business magazine. The case highlights issues of employee attitude, conflict and customer service. ... More
Reference No: PSG0088Pages: 37Published on: 24, April, 2003
Abstract: This case is on China Post that, like India Post, operates in a developing country with a large population and vast distances. For China Post, the period of around 1998 was one of transformation, with reform being the only way to survive the challenge of changing times. On the threshold of ... More
Reference No: BP0332Pages: 14Published on: 30, March, 2010
Abstract: Political uncertainties may often result in unanticipated events. In this case, non-confirmation by Niger, an African country, of a huge order for sorghum (jowar) resulted in a long legal battle for Shakti Bhog Foods Limited, which had chartered a ship, from Kola Freight, to carry the cargo on the assumption ... More
Reference No: COMM0029 Pages: 22Published on: 9, December, 2022
Abstract: On May 27, 2020, a blowout occurred in Well No. 5 at Baghjan (Assam); the well, owned by Oil India Ltd., caught fire on June 9, 2020. For almost five and a half months, the company tried to douse the 200-foot high flame but failed to do so. Finally, on Day 173, Oil India Ltd succeeded ... More
Reference No: PSG0101Pages: 26Published on: 23, February, 2007
Abstract: Rapid technological changes and convergence of media had made "triple play" (i.e. voice, video, and internet) available on a single channel. In India, traditionally the cable TV network provided TV services and telecom network provided telecom/internet services. While some telecom companies had upgraded their networks to provide for ... More
Reference No: BP0042TECPages: 9Published on: 1, January, 1970
Abstract: The note deals with the basic elements of the reasoning process needed in management situations for comprehending and communicating effectively through everyday language. Most of the examples in this note are drawn from "Shaldon & Sons" and "Cooper Fabrics, Inc" (Harvard Business School cases) and students' written analyses of these cases. ... More
Reference No: COMM0030Pages: 17Published on: 28, December, 2023
Abstract: BuyHive, a sourcing platform, had been launched in 2020 during the pandemic. It was a Business-to-Business (B2B) tech-enabled sourcing and aggregator platform that connected buyers with suppliers using global sourcing experts and technology. After three years of organic growth, the company made projections, charting exponential growth of USD 600 million in ... More
Reference No: PSG0145(A)Pages: 19Published on: 21, April, 2023
Abstract: Since its establishment in 1994 in Thoothukudi, Tamil Nadu, Sterlite Copper was mired in several controversies, including flagrant violation of compliance norms, causing extensive environmental degradation and health hazards. Sterlite Copper faced stiff opposition from the local community when it announced expansion of its production capacity in 2018. On May 22, 2018, the agitation ... More
Reference No: PSG0145(B)Pages: 5Published on: 21, April, 2023
Abstract: Since its establishment in 1994 in Thoothukudi, Tamil Nadu, Sterlite Copper was mired in several controversies, including flagrant violation of compliance norms, causing extensive environmental degradation and health hazards. Sterlite Copper faced stiff opposition from the local community when it announced expansion of its production capacity in 2018. On May 22, 2018, the agitation ... More
