Reference No: PSG0103(D)Pages: 3Published on: 27, March, 2008
Abstract: The construction contract of a four laned Road Over Bridge (ROB) on the Mangalapuram and Udyognagar link was awarded to a contractor by the PWD (Government). The construction began in August 1999 with an expected completion in September 2001. However, due to a variety of causes, the process was delayed and the ... More
Reference No: PSG0103(B)Pages: 26Published on: 27, March, 2008
Abstract: The construction contract of a four laned Road Over Bridge (ROB) on the Mangalapuram and Udyognagar link was awarded to a contractor by the PWD (Government). The construction began in August 1999 with an expected completion in September 2001. However, due to a variety of causes, the process was delayed and the ... More
Reference No: P&IR0205Pages: 4Published on: 28, March, 2008
Abstract: The movie Harikrishanan, starring two leading actors was a commercial success but raise issues related to art, business and responsibity. ... More
Reference No: F&A0480Pages: 18Published on: 28, March, 2008
Abstract: The case descibes the process and the motivation for Vedanta Group to move to primary listing from India to London. The valuation and governance issues are highligheted. ... More
Reference No: OB0201(A)Pages: 12Published on: 15, April, 2008
Abstract: A customer was highly disappointed because of non-receipt of the gift that was promised with his five-year subscription to a business magazine. The case describes the chain of events that started with the subscription. In the process, the case highlights issues of conflict, ethics and values.
... More
Reference No: RJMC0008Pages: 37Published on: 15, April, 2008
Abstract: The case describes TVS Lakshmi Matriculation Higher Secondary School (TVSLMHSS) and its functioning. The school has shown consistently good results and is very well-known in Madurai (a town in southern part of India). It is an example of a school which thinks from the perspective of the various stakeholders. Efficiently ... More
Reference No: OB0201(B)Pages: 3Published on: 15, April, 2008
Abstract: The case adds to the data presented in case “Headset Headache (A)”. A customer was highly disappointed upon non-receipt of the gift that was promised with his five-year subscription to a business magazine. The case highlights issues of employee attitude, conflict and customer service. ... More
Reference No: MAR0394Pages: 59Published on: 17, April, 2008
Abstract: Woolworths Limited was Australia's largest retailer in the food, liquor and grocery sector. The retail activities were conducted through the supermarkets (contributing 88% of consolidated sales), general merchandise and wholesale divisions. Woolworths had two key goals: 1) to increase shareholder returns and 2) giving greater customer satisfaction. These led to the development of ... More
Reference No: OB0202Pages: 2Published on: 30, April, 2008
Abstract: The case is in the form of an exchange of letters between the principal of a school and its teachers. The principal has ordered that teachers should spend their twenty minute free time during recess in the school canteen and have tea with the students. The teachers find the order ... More
Reference No: OB0202-HindiPages: 2Published on: 30, April, 2008
Abstract: यह केस स्वयं एक पत्र का रूप है जो स्कूल के आचार्य एवं शिक्षकों के मध्य संचार बनाता है। आचार्य ने शिक्षकों को आदेश दिया था कि शिक्षकों को स्कूल में विराम के दौरान अपने फालतू समय के 20 मिनट्स स्कूल की केन्टीन में व्यतीत करने चाहिए और छात्रों के साथ बैठकर चाय लेनी चाहिए। शिक्षकों को यह आदेश क्रूर लगा और अनौपचारिक बैठक में अपनी पीड़ा व्यक्त करने में विफल रहने के बाद उन्होंने समूह में मिलकर आचार्य को सामूहिक पत्र लिखा कि उन्हें अपने कार्मिक खंड में ही चाय पीने दी जाये। आचार्य को यह पत्र पढ़कर काफी बुरा लगा और इस रुख में अडग रहीं। वह उन सभी से ऐसी अपेक्षा रखती हैं कि वे आदेश का पालन करें क्योंकि छात्र-शिक्षकों के बीच वह बड़ी अंतर्क्रिया देखना चाहती थी। ... More
Reference No: PROD0291(A)Pages: 19Published on: 2, May, 2008
Abstract: A typical problem in petroleum supply chains is to determine optimal jetty capacity. Western Oil Limited, a refinery in Western India was set for an expansion that would more than quadruple its capacity over the coming three years. This case examines how to expand the captive jetty capacity to match ... More
