Most Popular cases

Authors: Paul, S;

Reference No: MAR0105 Pages: 15 Published on: 1, January, 1970

Abstract: The consultant helps the bank segment the environment in order to delineate groups of industries with potential as banking customers. This is an innovative use of market segmentation in a sector where it has not been tried before. As a basis for planning the bank must take the segmentation further. ... More

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Authors: Shah, B G; Sheth, N R; Krishna, Gopal;

Reference No: F&A0138(B) Pages: 11 Published on: 1, January, 1970

Abstract: This case can be discussed in light of the students' expectations at the end of the discussion of Case (A). The union-management relations strain further in spite of the apparent rapport emerging at the end of Case (A). Describes the various facets of the conflict and provides some understanding ... More

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Authors: Shah, B G; Prasad, Keshav;

Reference No: F&A0175(B) Pages: 23 Published on: 1, January, 1970

Abstract: Case (B) describes the actual role and activities of the bank's advertising agency. These cases are useful for introducing the concept, role and function of advertising in the banking industry's marketing mix. ... More

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Authors: Shah, B G; Krishna, Gopal;

Reference No: F&A0147 Pages: 11 Published on: 1, January, 1971

Abstract: Sanjay, the branch manager, is dissatisfied with his performance evaluation during 1965. He has doubts about the soundness of the appraisal system where five different functionaries at the head office evaluate performance. Each functionary evaluates the manager's performance with respect to the work (deposits, advances, public relations, inspection, follow-ups, etc.) for ... More

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Authors: Shah, B G; Krishna, Gopal;

Reference No: F&A0156(A) Pages: 21 Published on: 1, January, 1971

Abstract: Describes how the top management of a large and growing bank contemplates setting up an organization for providing an induction and refresher training programme to its clerical staff. The case studies the details of the training organisation's setup at the head office; and the region, content and objectives of the ... More

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Authors: Shah, B G; Krishna, Gopal;

Reference No: F&A0156(B) Pages: 16 Published on: 1, January, 1971

Abstract: A sequel to Estella Bank (A) F&A0156, this case describes the working of one of the twenty-seven training centres set up by the bank, as part of its training scheme for clerical staff, and documents data on the training scheme. ... More

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Authors: Camillus, J C;

Reference No: F&A0179(B) Pages: 12 Published on: 1, January, 1972

Abstract: Describes the changes made in the formal planning system introduced in the International Division of the bank in response to the reactions and experience of the executives as also the planning system developed and used by the International Division itself. ... More

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Authors: Varshneya, K L;

Reference No: F&A0188 Pages: 20 Published on: 1, January, 1972

Abstract: The officer in charge of the credit authorization section is evaluating a request for granting credit for meeting working capital requirements. The case presents data for assessing the need for working capital requirements, availability of funds from various sources, past performance, and history of credit granted by the bank from ... More

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Authors: Camillus, J C;

Reference No: F&A0179(A) Pages: 19 Published on: 1, January, 1972

Abstract: Relates to the introduction of a formal planning system in the international division of the bank. Includes issues of the process of selling and introducing the system and technical design considerations. For maximum effectiveness, this case should be followed in the next class session by Case (B),F&A0180 which ... More

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Authors: Gaikwad, V R;

Reference No: CMA0295 Pages: 10 Published on: 14, December, 1974

Abstract: This case brings out factors which affect coordination of activities involved in financing small farmers. The case reveals the pattern of interaction between the project officer (SFDA) manager (Land Development Bank), manager (Lead bank). ... More

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Authors: Bhattacharyya, S K;

Reference No: F&A0263(D) Pages: 12 Published on: 1, January, 1976

Abstract: The exercise of formulating the policy guidelines by way of systematic analysis of the environment in which the bank operated, its competition, endusers, operations and past performance is described in the case. It was now possible to formulate the expected performance of the various operating units for the next ... More

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Authors: Satia, J K; Korgaonker, M G;

Reference No: PROD0113 Pages: 8 Published on: 1, January, 1976

Abstract: The case deals with the operations in a bank branch. First, the customer services provided and the approximate service times are reviewed. Flow of vouchers pertaining to the customer services and the operations performed on the vouchers at various centres is presented in the form of flow charts. Numerical data ... More

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Authors: Bhattacharyya, S K;

Reference No: F&A0263(F) Pages: 22 Published on: 1, January, 1976

Abstract: Mr.Trivedi, one of the branch managers, has some mental reservations about accepting the target for agricultural advances for his branch. The regional manager is confident that the potential reflected in the target exists in the branch. He comes to this conclusion from a report based on a field study ... More

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