Reference No: CISG0042(A)Pages: 3Published on: 24, October, 1996
Abstract: In this case, an MIS for the utilization of passenger cars and locomotives in the Indian Railways is discussed. The existing system of utilization is discussed, and the inadequacy of the performance indicators brought out. We then define new indicators of performance, and demonstrate how these indicators are useful in ... More
Reference No: CISG0044Pages: 22Published on: 9, October, 1997
Abstract: This case describes how computerization helped in solving the problems and complexities of the manual systems of the Times of India organization. It discusses a major effort by the centralized IT department to develop and implement an application portfolio to support the new strategic thrust. How this supported the advertisement ... More
Reference No: CMHS0015Pages: 8Published on: 1, January, 1998
Abstract: This case addresses the concerns of a hospital in providing medical care to its patients - both inpatients and outpatients. These concerns have become very serious of late, since the costs for providing quality health care has been increasing in recent few years. Critical success factors for the hospital's performance ... More
Reference No: CISG0051Pages: 13Published on: 11, March, 1999
Abstract: Implementing an integrated information system such as Enterprise Resource Planning (ERP) promises tremendous benefits to the organization. However, there are several challenges and issues that organizations face while attempting to implement such a package. Examples include review of adoption of new business processes, integration of business processes across different departments, ... More
Reference No: CISG0052Pages: 18Published on: 6, April, 1999
Abstract: This case describes the evolution of information system in a medium scale engineering company. This poses the problem of should the company decide to go in for an ERP solution or not. The case describes the setting that may lead to formulation of an IT strategy, the gaps in the ... More
Reference No: CISG0055Pages: 16Published on: 3, May, 1999
Abstract: This case describes a software reverse and re-engineering project that Softco India has undertaken for Food Products International, Netherlands, through NRESI, Netherlands, owned by a non-resident Indian. ... More