Reference No: CMHS0002Pages: 8Published on: 26, March, 2008
Abstract: Government is the largest provider of health services in Bihar, but it has a long history of non-performance. With the change of government, the state decided to provide medicines free of cost for most common ailments to outdoor and indoor patients in all government health facilities. The purpose was to ... More
Reference No: BP0323(A)Pages: 27Published on: 19, August, 2008
Abstract: Wilh Wilhelmsen ASA of Norway was a traditional ship owning company that had diversified into the ?Maritime Services' sector. In addition to cargo transportation, its two main ?service' business areas were Ship Management (Barber International) and Port Agency (Barwil), established in 1975. Both companies had become big brand names in their ... More
Reference No: OB0205(A)Pages: 22Published on: 1, May, 2009
Abstract: Regency Hospital Limited, a multi-specialty hospital in Kanpur, India was founded by Dr. Atul Kapoor in 1995. The hospital had grown over the years. However, there were a number of issues that were yet to be dealt with. The case describes the struggles that the founder went through in setting up ... More
Reference No: CMHS0004Pages: 10Published on: 13, January, 2010
Abstract: This case brings out the processes and procedures followed for hospital patient discharge in Majestic Hospital. Concerns of the hospital management in identifying problem areas in service delivery and those of the patient’s family regarding patient discharge process are also highlighted. The protagonist of the case is the chief ... More
Reference No: BP0332Pages: 14Published on: 30, March, 2010
Abstract: Political uncertainties may often result in unanticipated events. In this case, non-confirmation by Niger, an African country, of a huge order for sorghum (jowar) resulted in a long legal battle for Shakti Bhog Foods Limited, which had chartered a ship, from Kola Freight, to carry the cargo on the assumption ... More
Reference No: CIPR0006Pages: 13Published on: 26, April, 2010
Abstract: It was June 2008. The conflicts between Mormugao Port Trust (MoPT) and South West Port Limited (SWPL) on coal/coke handling once again surfaced following a report submitted by the National Environmental Engineering Research Institute (NEERI) concluding that residents of Vasco city near the port were inhaling coal pollution much beyond ... More
Reference No: CMHS0006Pages: 7Published on: 10, May, 2010
Abstract: Yashodas in the maternity wards are a source of support to women at the time of childbirth. Yashodas ensure that mothers and newborns stay for at least 48 hours at the institution so that health care services such as immunization, nutrition and hygiene are provided. The case highlights the issues faced ... More
Reference No: CMHS0005Pages: 6Published on: 10, May, 2010
Abstract: Inter-sectoral convergence between Health and Nutrition activities is the focus of the Village Health Nutrition Day (VHND) programme under NRHM of the Ministry of Health and Family Welfare, Government of India. The ASHAs, Angan Wadi Workers, Auxiliary Nurse Midwives and the Panchayati Raj Institute members work as a team to ... More
Reference No: BP0333Pages: 30Published on: 28, May, 2010
Abstract: This case, "One Mission, Multiple Roads: Aravind Eyecare System in 2009" is a sequel to the earlier case, "Aravind Eyecare System: Giving Them the Most Precious Gift" (BP 0299). It describes the new challenges facing AECS in 2009. It presents the strategic choices facing a mission driven organization like AECS. For its future ... More
Reference No: CMHS0010Pages: 12Published on: 20, October, 2010
Abstract: Investigations play a very important role in medical diagnosis. Laboratory results are estimated to affect 60-70 per cent of the most important decisions in patient care. Timely collection of sample and delivery of accurate test results are, therefore, important quality indicators of performance of any laboratory. Lab procedures are divided ... More