Reference No: MAR0349Pages: 16Published on: 1, January, 2003
Abstract: This case is based on the real life experience of an emotionally traumatic incident, caused due to the poor servicing by Delta Airlines, and their travel agent. The post incident communication and the subsequent proceedings in the Consumer Court are discussed in the case. The case brings out interesting aspects ... More
Reference No: CMHS0017-HindiPages: 10Published on: 1, January, 2003
Abstract: अहमदाबाद नगर निगम (एएमसी) अपने नागरिकों को तृतीयक स्तर की स्वास्थ्य देखभाल सेवाएँ उपलब्ध कराते हुए तीन बड़े अस्पतालों का संचालन करता है, जो हैं - वी.एस. अस्पताल, एस.सी.एल. अस्पताल, एवं एल.जी. अस्पताल। शिक्षा अस्पताल के रूप में, वी.एस., एस.सी.एल., एवं एल.जी. अस्पताल भारतीय चिकित्सा परिषद् (एमसीआई) द्वारा निर्धारित नियमों से कार्मिकों अथवा विभागों एवं रोगियों की देखभाल व शिक्षा के संबंध में बाध्य है। ये नियम एमबीबीएस तथा एमडी कोर्स के लिए दाखिला प्राप्त वार्षिक छात्रों की संख्या पर आधारित होते हैं। अकादमिक वर्ष 2000-01 के प्रारम्भ से, एएमसी ने नये वार्षिक एमबीबीएस दाखिले में 50 बैठकों की वृद्धि की। एएमसी चिकित्सा कॉलेजों के डीन ने प्रति वर्ष 150 वार्षिक दाखिलों के लिए एमसीआई के नियमों का अनुपालन करने के लिए प्रत्येक अस्पताल में चिकित्सा विभागों की पहचान की है। अस्पताल के अधीक्षक रोगी देखभाल के बारे में इस पुनर्गठन के प्रभाव के बारे में चिंतित हैं। ... More
Reference No: CMHS0017Pages: 7Published on: 1, January, 2003
Abstract: Ahmedabad Municipal Corporation (AMC) administers three large general hospitals namely, VS Hospital, SCL Hospital, and LG Hospital for providing tertiary health care services to its citizens. As teaching hospitals, VS, SCL, and LG Hospitals are bound by the norms laid down by the Medical Council of India (MCI) regarding the ... More
Reference No: BP0282(C)Pages: 29Published on: 2, December, 2002
Abstract: This case describes the performance, competitive situation, and regulatory environment of TI Cycles in 2000-01. It presents the key initiatives of the management of TI Cycles between 1994-95 and 2000-01 in manufacturing, internationalization, new product development, organizational restructuring and new culture building. Mr. Hari, the new President of TI Cycles ... More
Reference No: BP0282(A)Pages: 16Published on: 2, December, 2002
Abstract: This case presents the dilemma of Mr. Ramkumar, General Manager of Finance, of Tube Investments of India Limited. Ramkumar has been asked to take up the leadership of TI Cycles. If he decides to accept the offer, it would be the first general management assignment for him. There are career ... More
Reference No: BP0280(A)Pages: 17Published on: 2, December, 2002
Abstract: This case describes the situation of TI Cycles in 1997. The Vice President, and General Manager of the company are required to assess the opportunities for new product development to accelerate the growth and competitiveness of TI Cycles. The case provides the background for identifying product market opportunities for improving the ... More
Reference No: BP0282(B)Pages: 12Published on: 2, December, 2002
Abstract: This case describes the initiatives of Ramkumar who took over as the Vice President of TI Cycles, and the corporate management of Tube Investments of India Limited to turn around the organization and create a platform for future growth. The protagonist Ramkumar is expected to review the performance and decide ... More
Reference No: BP0280(C)Pages: 18Published on: 2, December, 2002
Abstract: This case describes the processes used by a cycle manufacturing company (TI) for developing an innovative offer -- geared bicycles, for the Indian market. It also briefly describes the current methodology of product development used at TI. The case can be used for understanding the key steps in new offer ... More
Reference No: PSG0084Pages: 11Published on: 24, October, 2002
Abstract: This case study discusses various issues in toll based BOT projects. L&T Transportation Infrastructure Limited (LTTIL), the BOT operator has been facing financial problems, experiencing a difficult time collecting tolls from the Athupalam Bridge segment of the Coimbatore Bypass project. Though LTTIL and the Government have been trying to ... More
Reference No: PROD0250Pages: 18Published on: 25, June, 2002
Abstract: The case describes the process followed by the RPO, Ahmedabad in issuing a passport. The resources available are described. The status of consumer response time is included. Adequate information is provided to redesign the process, to improve response time. The impact of technology is highlighted. The issues related to any ... More
Reference No: MAR0348Pages: 49Published on: 12, February, 2002
Abstract: The case of Dainik Jagran is aimed at highlighting the strategies followed by a company that wishes to wrest the leadership from a well-known, established newspaper. It exemplifies the efforts that are required in such an exercise. The case describes the process of identifying the gaps in the market so ... More
Reference No: PROD0249Pages: 24Published on: 22, January, 2002
Abstract: The case deals with implementation of ERP. The organization initiated some innovative approaches to make the implementation successful and acceptable to the whole organization. ... More
Reference No: CMA0805Pages: 17Published on: 1, January, 2002
Abstract: Indian Food Specialties Limited (IFS) introduced tools of Food Quality Management in May 2000 in response to changing market conditions and poor profitability. Spoilage in the production process was very high and the company had incurred losses for three successive years starting from 1996-97. The company addressed quality concerns by introducing ... More
Reference No: CMA0808TECPages: 2Published on: 1, January, 2002
Abstract: The case focuses on understanding various quality attributes of food product such as the sensory and analytical attributes. It, further, motivates participants to identify attributes' relative importance as reveal by the consumers. This is accomplished by performing the price analysis. ... More
Reference No: BP0268(A)Pages: 6Published on: 19, November, 2001
Abstract: Mr. Alok Kumar Gupta is required to decide his company's response to a proposal for becoming a sub-contractor to A - One Confectioneries Private Limited (APL) a large national player in the biscuit industry with aspirations to be a leader in every region. The case describes the details of the ... More
