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  1. Employee Provident Fund Organization (EPFO): Towards consumer centricity

    Authors: Ravichandran, N;

    Reference No: PSG0128 Pages: 26 Published on: 4, April, 2018

    Abstract: The Employee Provident Fund Organization (EPFO), established by the Government of India is one of the World’s Largest Social Security Organizations. The purpose of EPFO is to ensure social security for Industrial workers and their dependents. EPFO maintains more than 15 crore accounts of its members. Traditionally EPFO had been ... More

  2. Mahanagar Gas Limited (MGL): In Search of New Growth Avenues to Gas It Up

    Authors: Mahapatra, Diptiranjan; Khurana, Shikha; Karna, Amit;

    Reference No: STR0475 Pages: 27 Published on: 12, July, 2023

    Abstract: This case describes the growth strategy of Mahanagar Gas Limited (MGL) from its inception as a joint venture (JV) firm between GAIL (a state-owned enterprise [SOE]) and British Gas plc (a multinational conglomerate) in 1986. The case covers three distinct periods. The first stage examines the formation of the JV and ... More

  3. Mrs. Varghese and Target Couple Register

    Authors: Satia, J K;

    Reference No: PSG0003 Pages: 8 Published on: 1, January, 1976

    Abstract: This case outlines the problems of an Auxiliary Nurse Midwife (ANM) in motivating new couples for acceptance of family planning. Her targets in the new plan are nearly two and a half times the target of the previous years, and six times her achievement of last year. She consulted The ... More

  4. Mahanagar Transport Corporation Limited : Social Cost of Concessions

    Authors: Ravichandran, N; Narayanaswami, Sundaravalli; Rajan, Balaraman ;

    Reference No: QM0285 Pages: 14 Published on: 12, October, 2023

    Abstract: This case study focuses on computing the value of concessions (subsidies) offered to select passenger segments, particularly students and senior citizens, by a state-owned public transport corporation. In its current form, however, the subsidy structure is telescopic and does not correlate with value of services offered and fares paid by ... More

  5. Development of Project Risk Management System for Progressive Metro Rail Corporation in the National Capital of Emerging Asian Economy (B)

    Authors: Dutta, Goutam; Sarkar, Debasis;

    Reference No: PSG0144(B) Pages: 17 Published on: 27, April, 2022

    Abstract: The case discusses the detailed microplanning of the risk sources for the PMRC underground corridor metro project. The client, Progressive Metro Rail Corporation was a public sector company floated jointly by the State and Central Government. The principal contractor was a Joint Venture (JV) of five contractors — three foreign and ... More

  6. Memorable Shaadi (Abridged)

    Authors: Sud, Mukesh; Sharma, Supriya; Mendonca, Valerie;

    Reference No: CIIE0009AB Pages: 4 Published on: 6, November, 2017

    Abstract: Ujwal Kalra founded Memorable Shaadi in 2014 while awaiting admission to the Indian Institute of Management Ahmedabad. The startup offered services connecting clients and vendors in the Indian wedding industry. The case elaborates Ujwal’s journey as an entrepreneur and the choices he made including hiring a co-founder and working remotely ... More

  7. The Electronics Corporation of India Limited (ECIL) (I)

    Authors: Manikutty, S;

    Reference No: BP0235(I) Pages: 11 Published on: 19, February, 1996

    Abstract: This case describes the situation faced by the Components and Special Products Group (CSPG) of ECIL, a multiproduct, multidivisional company. It deals with electronics components, active as well as passive, and sub assemblies including PCBs. The case turns around the question of what to do with a set of products ... More

  8. Launching a new DCF Branch at Aviva Life Insurance Co India

    Authors: Varkkey, Biju; Joy, Roshni;

    Reference No: P&IR0207 Pages: 22 Published on: 31, March, 2009

    Abstract: The Indian Insurance Industry is facing tough times not only in the business front but also in attracting and retaining talent in the sales function. Aviva India had re-entered the Indian life insurance market in 1995, but started business operations a few years later. In addition to the bank assurance business ... More

  9. CCI: Optimal Floor Pricing Model for the E-Auction Market

    Authors: Narayanaswami, Sundaravalli;

    Reference No: O&DS0001 Pages: 8 Published on: 3, August, 2023

    Abstract: The Cotton Corporation of India Ltd. (CCI) is a Miniratna company of the Government of India (GoI), under the Ministry of Textiles. CCI has been serving in the field of marketing of Indian cotton for the past five decades. As an independent entity under GoI, CCI undertakes Minimum Support Price ... More

  10. Mr Sadanand and PERT

    Authors: Gaikwad, V R; Misra, Sasi B;

    Reference No: CMA0304 Pages: 13 Published on: 16, October, 1974

    Abstract: The chief executive officer of a district (CEO) introduced some changes in methods of work and other organizational practices. He introduced PERT and CPM at the district level trained various officers in the new techniques. After his transfer from the district, the organization reverted back to the old practice. This ... More

  11. Pipavav Railway Corporation Limited (A)

    Authors: Raghuram, G; Len Varghese George; Nishant Thusoo; Satyam Shivam Sundarm;

    Reference No: CIPR0004(A) Pages: 36 Published on: 23, March, 2010

    Abstract: This case focuses on risk identification in the context of a railway Public Private Partnership (PPP) project. The perspective is that of a lender. The project was to provide broad gauge (BG) rail connectivity to Pipavav port from Surendranagar, over a distance of 265 kms. The case provides the salient features ... More

  12. A Bankable Solution for Municipal Solid Waste Management in India

    Authors: Saxena, Rohan Rajiv; Verma, Akshay;

    Reference No: PSG0138EX Pages: 12 Published on: 5, July, 2021

    Abstract: Raj Singh, founder and CEO of HoldCo Pvt. Ltd was keen on entering the waste management market in India owing to its huge potential and growth in recent years. Already a major player in the renewable energy sector, Holdco was now looking to expand its portfolio through the WTE (Waste-to-Energy) ... More

  13. Management of Personal Selling Effort (C): A Note- Brief Illustrations on Sales Effort Planning: Target/Quota Setting, Call Norms, etc.

    Authors: Vora, M N;

    Reference No: MAR0265(C)TEC Pages: 5 Published on: 1, January, 1981

    Abstract: Describes the sales management practices of a cross-section of Indian organizations. The decision areas about which actual illustrations of practices of specific organizations are: 1) allocation of tasks between own sales personnel and the distributors/dealers, 2) recruitment, training and development of sales personnel, 3) sales effort planning, target, quota setting, call norms, ... More

  14. Indore City Bus Transport Service (A)

    Authors: Raghuram, G; Satyam Shivam Sundaram;

    Reference No: CIPR0003(A) Pages: 16 Published on: 8, January, 2010

    Abstract: Towards the end of 90s, mounting losses forced Madhya Pradesh State Road Transport Corporation (MPSRTC), the sole provider of public transport in Madhya Pradesh, to suspend their urban services. As a consequence, organized public transport services ceased to exist in Indore, the largest metropolitan city of the state of Madhya ... More

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