Reference No: BP0367Pages: 20Published on: 15, November, 2013
Abstract: The case describes a born global Indian enterprise in R& D that developed and leveraged knowledge-intensive business services in speciality chemicals, custom synthesis of genes and contract research co-evolving dynamic capabilities in partnership with multinationals from Europe and North America. Challenges concerned fostering a credible talent management ecosystem where scientific ... More
Reference No: CMHS0025Pages: 13Published on: 20, March, 2014
Abstract: The case deals with the subject of medical negligence and consumer protection law in India. It raises certain important and interesting questions to be answered and provides in brief the Supreme Court judgments of 2013 and 2009, and the National Commission order of 2011 in the case of medical negligence as established in ... More
Reference No: PROD0297Pages: 19Published on: 15, February, 2014
Abstract: In this case we describe the gradual transformation of India's largest private sector steel manufacturer Tata Steel that enabled it to win the coveted Deming Prize for quality. The case discusses how the company is able to maintain a relentless focus on meeting the customers' needs, sustain a culture for ... More
Reference No: MAR0442Pages: 13Published on: 14, February, 2014
Abstract: The case is about journey of Getit Infoservices Pvt. Ltd which has been pioneer in Yellow Pages industry in India. With the emergence of internet and voice in directional media, Getit has to deal with new competitors who have challenged its leading player status. The role of the salesforce becomes ... More
Reference No: IMG0018Pages: 16Published on: 4, July, 2013
Abstract: The case traces the evolution of the offshore Analytics operations of a large US based bank in India. It recounts the challenges of coupling geographically-disparate, culturally-alien and, somewhat antagonistic groups of employees within the organization to ensure a productive operation. It touches upon the unique dimensions of organization design in ... More
Reference No: F&A0503Pages: 3Published on: 29, April, 2013
Abstract: Frankies For You is a comprehensive case on standard costing. It stresses the importance of adopting cost control tools like budgeting by small organizations. FFY is a small food joint started by Mr. Raj Singh. After the first month of operation, he finds that though sales volume has increased compared ... More
Reference No: MAR0435Pages: 3Published on: 27, June, 2013
Abstract: ABS Tyres was a medium sized 2-wheeler tyre manufacturer which sold most of its tyres through the OEM channel (sale of tyres fitted in new vehicle). It had minimal presence in the replacement market, the direct to consumer market for tyres. The management felt that an evaluation of the market ... More
