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  1. MIS for Quality International Shipping (QIS) Company

    Authors: Rao, V Venkata;

    Reference No: CISG0038 Pages: 26 Published on: 20, March, 1996

    Abstract: This case describes the existing information system at QIS, which is a multi-location ship-owning company, with offices in three different countries. It describes the organization structure of QIS and its fleet, setting and monitoring of corporate goals, how computer systems are used for budgeting, chartering, voyage monitoring, technical management, ship ... More

  2. Koala Kabs: Trouble In Transportation Terrain?

    Authors: Roy, Subhadip; Singh, Jyoti; Choudhary, Shruti;

    Reference No: MAR0540 Pages: 12 Published on: 17, April, 2024

    Abstract: This case is on cab service run exclusively by women drivers (Koala Kabs) founded by Shailja Mittal (Shailja) and Anmol Gupta in Delhi in 2016. The journey was not easy, as Shailja faced challenges in developing a cost-effective value proposition and convincing parents to pay more for the service. However, the ... More

  3. Bus Body Tender Evaluation and Negotiation for NISRTC

    Authors: Raghuram, G;

    Reference No: QM0232 Pages: 6 Published on: 1, January, 1992

    Abstract: This case focuses on spreadsheet application for evaluation of bus body building tenders. ... More

  4. Air India Pilots' Guild (D)

    Authors: Goyal, R C;

    Reference No: P&IR0011(D) Pages: 3 Published on: 1, January, 1966

    Abstract: Depicts the attitude of management, its policy of appeasement, and the resultant settlement. ... More

  5. V&J Limited Stop Services: Pallavan Transport Corporation

    Authors: Raghuram, G; Jain, Abhinandan K;

    Reference No: MAR0347 Pages: 19 Published on: 24, October, 2002

    Abstract: The Pallavan Transport Corporation (PTC) was the major urban transport service provider for the city of Madras and its environs. The Corporation had introduced faster services (by reducing bus stoppages), called V and J services, for city buses over some routes. Towards the end of 1987, about 15% of the buses were ... More

  6. Manpower Planning and Development in Yatri Transport Corporation

    Authors: Raghuram, G;

    Reference No: QM0229 Pages: 8 Published on: 1, January, 1992

    Abstract: This case illustrates a second level application of a spreadsheet. The context is manpower planning in a road transport undertaking. ... More

  7. Jurong Shipyard Limited

    Authors: Raghuram, G; Kothari, Anupama;

    Reference No: PSG0073 Pages: 15 Published on: 20, May, 1997

    Abstract: This case focuses on the expansion decision of a Singapore based shipyard, Jurong Shipyard Limited (JSL). While exploring the options of expansion of facilities, JSL found three choices emerging. Firstly, the company could construct a new graving dockyard. Secondly, it could opt for building a new floating dockyard. Thirdly, it ... More

  8. Trauma with Delta Airlines

    Authors: Raghuram, G; Venkataraman, Krishnan;

    Reference No: MAR0349 Pages: 16 Published on: 1, January, 2003

    Abstract: This case is based on the real life experience of an emotionally traumatic incident, caused due to the poor servicing by Delta Airlines, and their travel agent. The post incident communication and the subsequent proceedings in the Consumer Court are discussed in the case. The case brings out interesting aspects ... More

  9. Indian Railways (B)

    Authors: Ramani, K V;

    Reference No: CISG0042(B) Pages: 5 Published on: 19, November, 1998

    Abstract: Indian Railways is the world's second largest railway system under a single management, and the largest in Asia. IR has a regular work-force of 1.6 million employees. Its fleet of rolling stock includes over 9000 locomotives, 30,000 passenger cars (coaches), and 350,000 freight cars. IR is a multi-gauge multi-traction system, covering over 100,000 km of ... More

  10. Precious Shipping Public Company Limited

    Authors: Raghuram, G;

    Reference No: F&A0459 Pages: 31 Published on: 16, January, 2001

    Abstract: Precious Shipping Company Limited (PSL) went through a process of financial restructuring in response to the economic crisis that hit Thailand in 1997. PSL faced trouble since payments were due in dollars and they had investments in Thai Baht, which had devalued during the crisis. Being a professionally managed company, with ... More

  11. Auto Care Centre: Shivranjini

    Authors: Jain, Abhinandan K; Dixit, M R; Bhat, Ramesh; Maheshwari, Sunil Kumar;

    Reference No: MAR0383 Pages: 14 Published on: 14, July, 2006

    Abstract: Abstract The case describes locations, facilities, infrastructure, market, manpower, customer profile, competition and performance of one training and experimentation outlet. It also describes different types of experiments (operations, service, and customer related) conducted at the outlet. Outlet in-charge / sales officer is faced with the issues of deciding what research/ experiments ... More

  12. Delhi Airport Express Metro Line: Business Impact of Domestic Arbitration

    Authors: Ragavan, Srividhya; Saravanan, A;

    Reference No: STR0483 Pages: 20 Published on: 30, September, 2025

    Abstract: This case provides a lesson for corporate boards on evaluating risks generally in dispute management, and specifically in public–private partnerships where the government party typically enjoys higher bargaining power. Contemporary corporate governance necessitates nuanced planning for resolving disputes, as the decisions of corporate boards can impact the course and ... More

  13. ABC State Road Transport Corporation: Fuelling Plan of Buses

    Authors: Raghuram, G; Padmanabhan, Geeta;

    Reference No: QM0224 Pages: 14 Published on: 1, January, 1992

    Abstract: This case describes how the fueling plan of buses can affect the fuel expenditure, since the prices of fuel differ in various locations. The objective of this case is to pick up fuel at the cheapest points, ensuring that there is enough fuel to travel from one fueling point to ... More

  14. Precious Shipping Public Company Limited

    Authors: Raghuram, G; Kothari, Anupama;

    Reference No: PSG0072 Pages: 30 Published on: 28, October, 1996

    Abstract: This case focuses on the future strategic directions required for the continued growth of PSPCL, a Thailand based tramp-shipping company. The company currently has 27 secondhand vessels, all in the handy size range. The company was considering the following strategic choices: a) Extent of fleet expansion, b) Should new builds be ... More

  15. Road Transport Undertakings in Tamil Nadu

    Authors: Joseph, Jerome; Raghuram, G; Sridharan, R;

    Reference No: PSG0055 Pages: 20 Published on: 1, January, 1989

    Abstract: This case describes the organizational form and structure of passenger road transport undertakings in Tamil Nadu. Since nationalization in 1971, major decisions regarding the organizational form were taken. Road transport undertakings were set up in Tamil Nadu under the Companies Act, which is supposed to be RTC Act (which was the ... More

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