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  1. Health Care Service Quality: Prevent Medical Errors

    Authors: Ramani, K V;

    Reference No: CMHS0038TEC Pages: 17 Published on: 1, April, 2016

    Abstract: Medical errors do happen in health care service delivery, like errors in any service industry or manufacturing industry. But, how serious are medical errors?. The seminal article "To Err is Human, Building a Safer Health System" (IOM, 1999) reported that preventable medical errors accounted for the death at least 44,000 people, and ... More

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  2. Mumbai Metro One: Issues in Fare Fixation

    Authors: Gupta; Abhinav; Mangla, Arushie; Tibrewala, MayankNaveen, Nishant; Kejriwal, Udit; Raghuram, G; ;

    Reference No: CIPR0024 Pages: 37 Published on: 17, November, 2015

    Abstract: The Line I of the Mumbai Metro was being built by REL, Veolia Transport and MMRDA through the SPV, MMOPL. The project had been initiated by the Maharashtra State Government through the MMRDA. Due to the amendments in the Metro Railways Act, the project came under the Centre, after award ... More

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  3. Vodafone Gujarat (A) : Growing through Entrepreneurship

    Authors: Sehgal, Swati; Mukherjee, Saral; Sharma, Sunil;

    Reference No: STR0455(A) Pages: 29 Published on: 31, March, 2021

    Abstract: The case describes the growth trajectory of Vodafone Gujarat, one of the most successful circles of Vodafone India. Successive leaders of Vodafone Gujarat followed a highly entrepreneurial approach for building a market leadership position in urban and rural markets. The case provides a detailed description of how to execute growth ... More

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  4. Shemaroo:On/Off Where to Draw the Line?

    Authors: Roy, Subhadip;

    Reference No: MAR0523 Pages: 11 Published on: 16, June, 2021

    Abstract: The case delineates the situation faced by Shemaroo Entertainment Limited (Shemaroo) related to the company’s rebranding exercise, product portfolio and future course of action. Shemaroo was founded in 1962 by Buddhichand Maroo as a book circulating library in Mumbai that moved into the Video Home System (VHS) space and went ... More

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  5. Adani Power Limited (B): Renegotiationg Long-Term Electricity Contracts

    Authors: Pandey, Ajay;

    Reference No: PSG0114(B) Pages: 21 Published on: 27, March, 2014

    Abstract: Adani Power Limited (B) is the second case in a series of cases on the attempts by the firm to wriggle out of the negative consequences of the long-term fixed price power purchase agreements it had entered into. Changes in Indonesian regulations for coal exported from Indonesia created serious financial ... More

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  6. Exports of De-oiled Cake: Government Policy Regarding Merchant Exporters

    Authors: Desai, D.K.; Murty, A G K;

    Reference No: CMA0140 Pages: 15 Published on: 1, January, 1967

    Abstract: The case is based on the Government Policy regarding merchant exporters in the export business de-oiled groundnut cake. This case brings into focus the issues relating to separate functions performed by merchants vis-a-vis exports by manufacturers in that agricultural commodity. ... More

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  7. Tezos: Governance in the Cryptocurrency World

    Authors: Barua, Samir K; Varma, Jayanth R;

    Reference No: F&A0549 Pages: 16 Published on: 20, January, 2020

    Abstract: In November 2017, Arthur and Kathleen Breitman, the founders of Tezos, confronted a governance crisis that threatened to destroy their project and expose them to serious legal risks. All developmental activities in Tezos were stalled after Breitmans lost access to the funds raised through an initial coin offering (ICO) four months ... More

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  8. Amplus Solar - The Sky is the Limit

    Authors: Medicherla, Kiran; Agarawal, Shrey; Jamar, Arushi; Garg, Amit;

    Reference No: PSG0127 Pages: 19 Published on: 28, March, 2018

    Abstract: Solar energy is on a rising trend internationally and in India. The government target of 100 GW solar capacity by 2022 from the present 12 GW is providing a major push for growth in India. However technological development and market competitiveness are pushing down the prices of solar power. The CEO of Amplus ... More

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  9. Oral Agreements, Implied Terms and the Context: Wells v Devani

    Authors: Pathak, Akhileshwar;

    Reference No: BP0435 Pages: 9 Published on: 29, March, 2019

    Abstract: Most business contracts are meant to be in writing, on standard terms. However, with the facilities of communications, businesspersons will talk business on the phone. With this, contentions will arise, whether they were only negotiating or had gone the distance and made a contract. If they have contracted, what are ... More

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  10. Arshiya Rail Infrastructure Limited

    Authors: Gangwar, Rachna; Raghuram, G;

    Reference No: CIPR0011 Pages: 39 Published on: 11, August, 2011

    Abstract: In February 2011, Mr Ajay Mittal, Chairman and Managing Director of Arshiya International Limited, had to decide a way forward for his rail container business following Ministry of Railways new circular on haulage. This circular, which levied commodity specific haulage in domestic segment, along with other conditions on siding usage had ... More

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  11. Contractual Damages: Kailash Nath Associates v Delhi Development Authority

    Authors: Pathak, Akhileshwar;

    Reference No: BP0423 Pages: 11 Published on: 2, April, 2018

    Abstract: The Supreme Court judgement, Kailash Nath Associates v. Delhi Development Authority consolidates the law on award of liquidated damages and stipulations on penalties. Contractual damages are to cover losses and not to profit from it or penalise the party in breach. Stipulated amounts in damages or penalties are appraised by ... More

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  12. Alfred Adler: Individual Psychology

    Authors: Agarwal, Promila ;

    Reference No: HRM0255TEC Pages: 13 Published on: 19, January, 2023

    Abstract: Individual psychology, a school of thought founded by Alfred Adler, assumes the uniqueness of the individual and the personality as composite and organised as part of the whole system which includes family, community and humanity. The behaviour of human beings is dominated by the innate desire to strive to overcome ... More

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  13. A.B.C. Tyre Company (D) **

    Authors: Nambudiri, C N S;

    Reference No: PROD0021 Pages: 10 Published on: 1, January, 1965

    Abstract: The case deals with decisions to be taken for drawing up a wage payment plan for a proposed tyre manufacturing plant. The focus is on the types of policy decisions that must be made and the systems and types of information required for determining wage levels and wage rates for ... More

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  14. RSWC and SSLL:PPP in Agri Warehousing

    Authors: Jain, Rekha; Raghuram, G;

    Reference No: CIPR0013 Pages: 60 Published on: 27, June, 2013

    Abstract: This case is based on a review of the Memorandum of Understanding between Rajasthan State Warehousing Corporation (RSWC), a government owned corporation and Shree Shubham Logistics Limited (SSLL), a private entity. In this context, it highlights the issues and challenges in managing Public Private Partnerships in rural infrastructure in agri ... More

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  15. The Amara Raja Group (A): Building HRM Capabilities

    Authors: Varkkey, Biju; Shaik, Farheen Fathima ;

    Reference No: HRM0241 Pages: 34 Published on: 3, January, 2019

    Abstract: The first company under the Amara Raja Group was established in 1984, i.e. Amara Raja Electronics Limited (AREL) followed by Amara Raja Batteries Limited (ARBL). Its founder leveraged the presence of his family in Renigunta, a rural village in South India, and chose to start the industry there to create ... More

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