Reference No: BP0337(A)Pages: 13Published on: 31, March, 2011
Abstract: This is the first case from a series of three cases. The case describes situation in Eureka Forbes Ltd. (EFL) which is a 'direct sales' company. EFL is planning to start Knowledge Management (KM) initiatives. The strength of the company is its sales people who work under tremendous performance and ... More
Reference No: QM0218TECPages: 11 Published on: 1, January, 1989
Abstract: This note examines the architecture of some 32-bit chips namely Intel's 80386, Motorola's 68020 and Zilog's Z 80000. The architecture is evaluated along various dimensions, viz. number, size, and type of registers; data types and types of instructions; facilities for address translation; support for system software; support
for user programs; and ability to ... More
Reference No: CISG0003TECPages: 8Published on: 1, January, 1992
Abstract: This note explains the use of Goldworks II, an expert system development tool. This is a hybrid tool that allows a developer to work at two levels, viz., at a user's level and at a programmer's level. The emphasis of this note is in the development of expert systems using ... More
Reference No: CISG0025Pages: 28Published on: 11, January, 1995
Abstract: This case describes the major Information Technology applications in Manila Electric Company (Meralco). The case highlights the organizational context in which these applications have been developed. It discusses the scope, characteristics, computing platforms and the organizational issues involved in the implementation of these applications. It describes the changes in Manila's ... More
Reference No: CISG0051Pages: 13Published on: 11, March, 1999
Abstract: Implementing an integrated information system such as Enterprise Resource Planning (ERP) promises tremendous benefits to the organization. However, there are several challenges and issues that organizations face while attempting to implement such a package. Examples include review of adoption of new business processes, integration of business processes across different departments, ... More
Reference No: CMHS0015Pages: 8Published on: 1, January, 1998
Abstract: This case addresses the concerns of a hospital in providing medical care to its patients - both inpatients and outpatients. These concerns have become very serious of late, since the costs for providing quality health care has been increasing in recent few years. Critical success factors for the hospital's performance ... More
Reference No: CISG0028TECPages: 10Published on: 22, March, 1995
Abstract: Presentation Graphics Software packages are primarily meant for business presentations; hence, they can be used for preparing the display part of any presentation, particularly of presentations made in a classroom. This note discusses the advantages and disadvantages of using presentation graphics for classroom teaching. It also enlists common features of ... More
Reference No: QM0121TECPages: 5 Published on: 1, January, 1977
Abstract: Describes techniques of sorting a tape- based file on a computer where the file is too large to be resident in the computer's memory. Methods covered in detail are balanced merging and polyphase merging. ... More
Reference No: CISG0061TECPages: 6Published on: 18, October, 2000
Abstract: This note introduces the notions of computational complexity, and the theory of NP Completeness in an informal and non-rigorous way. In designing decision support systems, the designers often use heuristics. For such designers, the ideas presented here provide sufficient conceptual clarity, and help them decide under which conditions and contexts, ... More
Reference No: QM0193TECPages: 13Published on: 1, January, 1984
Abstract: This note contains a description of a decision support system for district-level planning from the user's viewpoint. The system described has a good query and tabulate facility for extracting data pertaining to infrastructure facilities existing in a given district. ... More
Reference No: CISG0015Pages: 21Published on: 1, January, 1993
Abstract: The case traces the growth from inception of a software company over a period of one decade. It outlines the company's strategy in developing an export market and provides some insight into the types of software development projects undertaken by the company. Some of the current management practices of the ... More
Reference No: CMHS0018Pages: 4Published on: 1, January, 2001
Abstract: This case deals with the problems faced by a large hospital in developing a Hospital Information System. The case looks at the overall working of the hospital, the existing nature of computer applications, future plans for computerization and the hospital's willingness and preparedness to design and develop a comprehensive information ... More
Reference No: CISG0060Pages: 13Published on: 17, July, 2000
Abstract: This case describes a successful E-Governance application in the State of Andhra Pradesh. The application pertains to the State Department of Transportation in issuing Learner's licence, Driver's licence, Registration of vehicles, etc. The success of the application on the DOT network linking three RTO offices has led the department to ... More
