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Authors: Swamy, S; Rao, Sreenivas S;

Reference No: BP0170 Pages: 8 Published on: 1, January, 1981

Abstract: Mr Soni, Branch Manager of Safe Bank, is called upon to handle an altercation between a bank employee and a client, which, while seemingly trivial, has the potential to turn into a union-management conflict. The situation unfolds itself in bits and pieces over two days and becomes a matter ... More

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