Reference No: PSG0150Pages: 13Published on: 13, July, 2026
Abstract: This case explores the leadership of Chhaya Sharma, Deputy Commissioner of Police (South District, New Delhi), during the investigation of the 2012 Nirbhaya case, a high-profile crime investigated under intense public and institutional scrutiny. It highlights Sharma’s commitment to procedural integrity, strategic planning and ethical accountability during a crisis. By ... More
Reference No: OB0086TECPages: 8Published on: 1, January, 1976
Abstract: The note attempts to highlight some of the definitions, theories, functions and the emergence of a leader. The issue whether the leader and leadership is a property of the group or is the characteristic of an individual is discussed. Fourteen functions that a leader can perform and its relationship with ... More
Reference No: CIPR0001(A)Pages: 14Published on: 1, December, 2006
Abstract: The government has created an environment for rapid development to take place in infrastructure. However, managing the involvement of private partners as well as providing firm regulation requires institutions. Local governments at the city level have little experience in managing this process. This case uses the bus rapid transit system ... More
Reference No: OB0229TECPages: 9Published on: 14, March, 2018
Abstract: In our problems lie our greatest opportunities. Appreciative inquiry creates a dialogic environment that excites imagination. The appreciative conversations that take place one to one, in small groups, and in ever larger circles, serve to build trust and strengthen relationships allowing for the disruption of old patterns of thinking. This ... More
