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  • Authors: Shah, B G

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  1. The Star System (A) **

    Authors: Shah, B G; Krishna, Gopal;

    Reference No: F&A0143(A) Pages: 12 Published on: 1, January, 1970

    Abstract: Describes the introduction of a formal appraisal system in a bank that has a tradition of personalized recruitment, promotion and evaluation procedures. The idea is to reward officers who have stood by the management in a period of crisis. Under the new scheme, the head office asks the branch managers ... More

  2. The Star System (B) **

    Authors: Shah, B G; Krishna, Gopal;

    Reference No: F&A0143(B) Pages: 8 Published on: 1, January, 1970

    Abstract: Deals with the problems in introducing a formal appraisal system in the bank; brings out the constraints within which branch managers evaluate their junior colleagues, especially in the absence of well-defined evaluation standards; and indicates how old procedures may continue despite modern personnel practices. ... More

  3. The Star System (C) **

    Authors: Shah, B G; Krishna, Gopal;

    Reference No: F&A0143(C) Pages: 6 Published on: 1, January, 1970

    Abstract: The managing director appoints a committee of the bank's senior officers, with an outside consultant as its chairman, for working out an appraisal system, and recommending a promotion policy. The committee visits different branches and meets the officers to ascertain their opinions and reactions to the "Star System" of appraisal ... More

  4. The Star System (D) **

    Authors: Shah, B G; Krishna, Gopal;

    Reference No: F&A0143(D) Pages: 16 Published on: 1, January, 1970

    Abstract: The case describes the suggestions made by a consultant and his colleagues regarding the appraisal and promotion of officers in the bank. ... More

  5. Sanjay: The Branch Manager **

    Authors: Shah, B G; Krishna, Gopal;

    Reference No: F&A0147 Pages: 11 Published on: 1, January, 1971

    Abstract: Sanjay, the branch manager, is dissatisfied with his performance evaluation during 1965. He has doubts about the soundness of the appraisal system where five different functionaries at the head office evaluate performance. Each functionary evaluates the manager's performance with respect to the work (deposits, advances, public relations, inspection, follow-ups, etc.) for ... More

  6. The Western Bank

    Authors: Shah, B G; Sheth, N R; Krishna, Gopal;

    Reference No: F&A0148 Pages: 36 Published on: 1, January, 1971

    Abstract: Deals with the recruitment and selection of clerical staff in a regional bank undergoing rapid expansion particularly outside its main region of operations. The main issue involved here is, personalized versus formal methods of recruitment and selection. The case describes how two groups of clerks were selected-one through the personalized ... More

  7. The Analysis of Financial Statements: Uses and Limitations

    Authors: Shah, B G;

    Reference No: F&A0150TEC Pages: 7 Published on: 1, January, 1972

    Abstract: Describes the limitations and uses of financial statements by outside financial analysts  particularly limitations arising from differences in accounting conventions, and discrepancy between book value and realizable value due to change in price levels and the nonmonetary factors, which are not quantified in the financial statements. It discusses the ... More

  8. Sunder Mills Limited

    Authors: Shah, B G; Varshneya, K L;

    Reference No: F&A0152 Pages: 8 Published on: 1, January, 1971

    Abstract: A textile mill has approached a financial institution for an additional working capital loan of Rs.60 lakhs. The case highlights the problem arising from poor fund generation relative to fixed costs. The gross profit of the company is insufficient to meet the interest burden, which has substantially increased because a ... More

  9. The Federal Bank (A) **

    Authors: Shah, B G; Anantharaman, K;

    Reference No: F&A0155(A) Pages: 14 Published on: 1, January, 1970

    Abstract: Describes a large commercial bank's system of performance appraisal for its branches along five major dimensions: 1) growth in deposits/advances (depending on whether they are deposits-heavy or advance-heavy branches), 2) profits or losses, 3) staff relations, 4) efficiency in internal branch routine, and 5) customer service. In actual practice, however, the management ... More

  10. The Federal Bank (B) **

    Authors: Shah, B G; Anantharaman, K;

    Reference No: F&A0155(B) Pages: 15 Published on: 1, January, 1970

    Abstract: The case describes a Management control system in operation in a leading India bank and highlights the problems relating to performance evaluation of branches during the case discussion the need for formal management control and reporting system based on predetermined targets relating to deposits, advances, costs and profits is brought ... More

  11. Estella Bank (A) **

    Authors: Shah, B G; Krishna, Gopal;

    Reference No: F&A0156(A) Pages: 21 Published on: 1, January, 1971

    Abstract: Describes how the top management of a large and growing bank contemplates setting up an organization for providing an induction and refresher training programme to its clerical staff. The case studies the details of the training organisation's setup at the head office; and the region, content and objectives of the ... More

  12. Estella Bank (B) **

    Authors: Shah, B G; Krishna, Gopal;

    Reference No: F&A0156(B) Pages: 16 Published on: 1, January, 1971

    Abstract: A sequel to Estella Bank (A) F&A0156, this case describes the working of one of the twenty-seven training centres set up by the bank, as part of its training scheme for clerical staff, and documents data on the training scheme. ... More

  13. Work Measurement in Banks **

    Authors: Shah, B G; Jagannathan, A;

    Reference No: F&A0162TEC Pages: 37 Published on: 1, January, 1971

    Abstract: Describes the different work measurement techniques and the types of banking activities where work measurement techniques can be successfully applied. A list of selected references on the subject has also been included. ... More

  14. Maharaja Mills Limited

    Authors: Varshneya, K L; Shah, B G;

    Reference No: F&A0164 Pages: 4 Published on: 1, January, 1971

    Abstract: This is an exercise in funds flow statements. The difference between cash flow and funds flow (working capital) can be illustrated. ... More

  15. Praja Bank

    Authors: Shah, B G; Mote, V L;

    Reference No: F&A0166 Pages: 18 Published on: 1, January, 1971

    Abstract: This is a case study of planning in a large metropolitan branch of the bank. The case underlines how creative aspects of the planning process can suffer if planning is reduced to a mechanistic target setting and budgeting exercise, with or without formal use of environmental data. It is widely ... More

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