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  • Authors: Vohra, Neharika

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  1. Tea Shall Not be Served

    Authors: Vohra, Neharika;

    Reference No: OB0202 Pages: 2 Published on: 30, April, 2008

    Abstract: The case is in the form of an exchange of letters between the principal of a school and its teachers. The principal has ordered that teachers should spend their twenty minute free time during recess in the school canteen and have tea with the students. The teachers find the order ... More

  2. Implementing SuperOffice at Mover Incorporated

    Authors: Vohra, Neharika;

    Reference No: OB0203 Pages: 7 Published on: 30, June, 2008

    Abstract: This case is based on the experience of a multinational-multi-location company during its attempt to implement a customer relationship management (CRM) software. An off the shelf software named Superoffice was chosen and tailored to the needs of Mover Incorporated. A project team was formed to oversee the design, training, and ... More

  3. Managing Employees Effectively in a Small Enterprise

    Authors: Singh, Manjari; Vohra, Neharika;

    Reference No: P&IR0193 Pages: 5 Published on: 29, April, 2005

    Abstract: This case study is about a small enterprise in the manufacturing sector that has aligned its human resource management practices with its business strategy. The case explores how three parameters namely; customer satisfaction through assured quality, networking with local industries and employee management are key to the success of this ... More

  4. Resource Centre at R N Podar School

    Authors: Vohra, Neharika;

    Reference No: RJMC0007 Pages: 23 Published on: 4, November, 2008

    Abstract: The case, Resource Centre at Ramnirajan Podar School, describes a unique setup in a private school in Mumbai. The school has invested in creating a resource centre (3 faculty and a high speed internet connection). The faculty at the resource centre work closely with all the teachers of the school in ... More

  5. The TVS Lakshmi Matriculation Higher Secondary School

    Authors: Vohra, Neharika;

    Reference No: RJMC0008 Pages: 37 Published on: 15, April, 2008

    Abstract: The case describes TVS Lakshmi Matriculation Higher Secondary School (TVSLMHSS) and its functioning. The school has shown consistently good results and is very well-known in Madurai (a town in southern part of India). It is an example of a school which thinks from the perspective of the various stakeholders. Efficiently ... More

  6. Performance Evaluation System in Oystar Hassia India

    Authors: Vohra, Neharika;

    Reference No: OB0212 Pages: 26 Published on: 1, January, 2013

    Abstract: The case describes the performance evaluation system that has been put in place by Ravi Kumar, the MD to ensure that Oystar Hassia is able to design, deliver, service, sell its packaging machines seamlessly in all parts of the world. The performance evaluation system is periodic, regular, able to take ... More

  7. चाय नहीं परोसी जायेगी (Tea Shall Not be Served)

    Authors: Vohra, Neharika;

    Reference No: OB0202-Hindi Pages: 2 Published on: 30, April, 2008

    Abstract: यह केस स्वयं एक पत्र का रूप है जो स्कूल के आचार्य एवं शिक्षकों के मध्य संचार बनाता है। आचार्य ने शिक्षकों को आदेश दिया था कि शिक्षकों को स्कूल में विराम के दौरान अपने फालतू समय के 20 मिनट्स स्कूल की केन्टीन में व्यतीत करने चाहिए और छात्रों के साथ बैठकर चाय लेनी चाहिए। शिक्षकों को यह आदेश क्रूर लगा और अनौपचारिक बैठक में अपनी पीड़ा व्यक्त करने में विफल रहने के बाद उन्होंने समूह में मिलकर आचार्य को सामूहिक पत्र लिखा कि उन्हें अपने कार्मिक खंड में ही चाय पीने दी जाये। आचार्य को यह पत्र पढ़कर काफी बुरा लगा और इस रुख में अडग रहीं। वह उन सभी से ऐसी अपेक्षा रखती हैं कि वे आदेश का पालन करें क्योंकि छात्र-शिक्षकों के बीच वह बड़ी अंतर्क्रिया देखना चाहती थी। ... More

  8. The Odyssey of Savita and Krishna

    Authors: Rajdhyaksha, Ujvala; Vohra, Neharika; Bhatnagar, Deepti; Moorthy, Ravi;

    Reference No: OB0213 Pages: 16 Published on: 5, March, 2013

    Abstract: This case is in four parts, highlighting the crossroads at which the protagonist Savita finds herself in and the difficulties she faces in balancing her career aspirations with family responsibilities. A Fellow of Indian Institute of Management (IIM) Ahmedabad, Savita’s dilemmas concern working in a prestigious management institute in ... More

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