Most Popular cases

List of Most Popular Cases

  1. Woolworths Limited, Australia

    Authors: Raghuram, G; Kuberkar, Gouri;

    Reference No: MAR0394 Pages: 59 Published on: 17, April, 2008

    Abstract: Woolworths Limited was Australia's largest retailer in the food, liquor and grocery sector. The retail activities were conducted through the supermarkets (contributing 88% of consolidated sales), general merchandise and wholesale divisions. Woolworths had two key goals: 1) to increase shareholder returns and 2) giving greater customer satisfaction. These led to the development of ... More

  2. Headset Headache (B)

    Authors: Gupta, Nirmal; Gupta, Parvinder;

    Reference No: OB0201(B) Pages: 3 Published on: 15, April, 2008

    Abstract: The case adds to the data presented in case “Headset Headache (A)”. A customer was highly disappointed upon non-receipt of the gift that was promised with his five-year subscription to a business magazine. The case highlights issues of employee attitude, conflict and customer service. ... More

  3. The TVS Lakshmi Matriculation Higher Secondary School

    Authors: Vohra, Neharika;

    Reference No: RJMC0008 Pages: 37 Published on: 15, April, 2008

    Abstract: The case describes TVS Lakshmi Matriculation Higher Secondary School (TVSLMHSS) and its functioning. The school has shown consistently good results and is very well-known in Madurai (a town in southern part of India). It is an example of a school which thinks from the perspective of the various stakeholders. Efficiently ... More

  4. Headset Headache (A)

    Authors: Gupta, Nirmal; Gupta, Parvinder;

    Reference No: OB0201(A) Pages: 12 Published on: 15, April, 2008

    Abstract: A customer was highly disappointed because of non-receipt of the gift that was promised with his five-year subscription to a business magazine. The case describes the chain of events that started with the subscription. In the process, the case highlights issues of conflict, ethics and values. ... More

  5. Vendanta Resources plc

    Authors: Varma, Jayanth R;

    Reference No: F&A0480 Pages: 18 Published on: 28, March, 2008

    Abstract: The case descibes the process and the motivation for Vedanta Group to move to primary listing from India to London. The valuation and governance issues are highligheted. ... More

  6. Hari, Krishnan or Imagination?

    Authors: Varkkey, Biju; Mohan, Devi;

    Reference No: P&IR0205 Pages: 4 Published on: 28, March, 2008

    Abstract: The movie Harikrishanan, starring two leading actors was a commercial success but raise issues related to art, business and responsibity. ... More

  7. Dispute Resolution in an ROB Infrastructure Project (A)

    Authors: Venkataraman, Krishnan;

    Reference No: PSG0103(A) Pages: 48 Published on: 27, March, 2008

    Abstract: The construction contract of a four laned Road Over Bridge (ROB) on the Mangalapuram and Udyognagar link was awarded to a contractor by the PWD (Government). The construction began in August 1999 with an expected completion in September 2001. However, due to a variety of causes, the process was delayed and the ... More

  8. Dispute Resolution in an ROB Infrastructure Project (D)

    Authors: Venkataraman, Krishnan;

    Reference No: PSG0103(D) Pages: 3 Published on: 27, March, 2008

    Abstract: The construction contract of a four laned Road Over Bridge (ROB) on the Mangalapuram and Udyognagar link was awarded to a contractor by the PWD (Government). The construction began in August 1999 with an expected completion in September 2001. However, due to a variety of causes, the process was delayed and the ... More

  9. Dispute Resolution in an ROB Infrastructure Project (B)

    Authors: Venkataraman, Krishnan;

    Reference No: PSG0103(B) Pages: 26 Published on: 27, March, 2008

    Abstract: The construction contract of a four laned Road Over Bridge (ROB) on the Mangalapuram and Udyognagar link was awarded to a contractor by the PWD (Government). The construction began in August 1999 with an expected completion in September 2001. However, due to a variety of causes, the process was delayed and the ... More

  10. Dispute Resolution in an ROB Infrastructure Project (C)

    Authors: Venkataraman, Krishnan;

    Reference No: PSG0103(C) Pages: 10 Published on: 27, March, 2008

    Abstract: The construction contract of a four laned Road Over Bridge (ROB) on the Mangalapuram and Udyognagar link was awarded to a contractor by the PWD (Government). The construction began in August 1999 with an expected completion in September 2001. However, due to a variety of causes, the process was delayed and the ... More

  11. Janani Evam Bal Suraksha Yojana: The Scheme for protection of Mother and Child in Bihar

    Authors: Mavalankar, Dileep; Ramani, K V; Sharma, Bharati; Shah, Amar; Upadhaya, Mudita; Gupta, Mona;

    Reference No: CMHS0003 Pages: 13 Published on: 26, March, 2008

    Abstract: The goal of reducing maternal mortality is tracked through the proportion of births to skilled attendants. Janani Evam Bal Suraksha Yojana in Bihar is an initiative in this direction. The current scheme provides cash incentives to all the mothers delivering in any government health facility. The scheme has contributed a ... More

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