Reference No: BP0354Pages: 8Published on: 25, January, 2013
Abstract: The case is based on an organization that is guided by the mission to help an under-privileged community. The strategy of the organization therefore is coloured by absence of concern for financial viablity. After becoming aware of the need to enhance operational efficiency, the CEO realizes that a re-engineering of ... More
Reference No: RJMC0025Pages: 15Published on: 21, December, 2012
Abstract: Mr. R. P. Singh was appointed as the new principal at the Industrial Training Institute in Mohali, Punjab in 2006. Part of the building was incomplete and several other parts were unfurnished, and maintenance was poor. Space in front of the building, meant for a lawn and a garden, was barren. ... More
Reference No: P&IR0210Pages: 6Published on: 30, October, 2012
Abstract: Minu was a star performer at Bless Eye Clinic Ahmedabad and was promoted as the front-office coordinator. Lately her performance was a concern and complaints had come in. She was observed using facebook on her PC during breaks and often glued to her smart phone during work hours. Later it ... More
Reference No: COMM0009Pages: 31Published on: 27, August, 2012
Abstract: As a new corporation, the Delhi Metro (DMRC) began its relationship with the media, with a clean slate, and its care with the public relations function made for the establishment of a very cordial relationship with the print media and led to positive image building in the public eye. However, ... More
Reference No: RJMC0024Pages: 11Published on: 31, July, 2012
Abstract: The case is about a secondary school located in Ralegan Siddhi village in Ahmednagar district of Maharashtra state. The school has a policy of giving priority in admission to children who have either failed or have been expelled from other schools on the ground of indiscipline. Such children, who constitute ... More
Reference No: CMHS0020(A)Pages: 12Published on: 11, July, 2012
Abstract: Dr. Alexander Thomas, CEO, Bangalore Baptist Hospital invited one of the case writers to his hospital to develop a case study. " By God's grace our hospital has grown from an 80 bed secondary care centre to a multi super specialty hospital over the years. We have been awarded the "Excellence in ... More
Reference No: RJMC0019Pages: 23Published on: 28, March, 2012
Abstract:
The case describes changes brought about in academic and administrative aspects of the Directorate of Education, Delhi, after Ms. Rina Ray, a new secretary of education, took over. When she joined office, the overall enrolment in government schools, numbering more than 900, had been declining and less than 50% of children were ... More
Reference No: RJMC0016Pages: 7Published on: 31, March, 2011
Abstract: The government school located in a resettlement colony of Delhi, had children who were first- generation learners from low income families. The school had high drop-out and high failure rate. A new principal took charge and initiated steps to establish personal rapport with children, motivated teachers to be more involved ... More