Reference No: IMG0012Pages: 4Published on: 29, July, 1995
Abstract: This case is intended for use as an information technology/business process re-engineering case. It describes the order processing system of an office automation/equipment manufacturer and calls for the reader to suggest how IT could be applied to make it more efficient. ... More
Reference No: CISG0038Pages: 26Published on: 20, March, 1996
Abstract: This case describes the existing information system at QIS, which is a multi-location ship-owning company, with offices in three different countries. It describes the organization structure of QIS and its fleet, setting and monitoring of corporate goals, how computer systems are used for budgeting, chartering, voyage monitoring, technical management, ship ... More
Reference No: QM0238Pages: 4Published on: 9, August, 1996
Abstract: This case exercise enables an understanding of applying Queuing models in the context of Queues in a post office. The issues of universalization of country due to computerization, appropriate segmentation of client system to help demand analysis are also highlighted. ... More
Reference No: CISG0041Pages: 14Published on: 28, September, 1996
Abstract: The case presents the features of an ERPS. It also describes the implementation process experience in an organization in the contract of materials management system. ... More
Reference No: CISG0042(A)Pages: 3Published on: 24, October, 1996
Abstract: In this case, an MIS for the utilization of passenger cars and locomotives in the Indian Railways is discussed. The existing system of utilization is discussed, and the inadequacy of the performance indicators brought out. We then define new indicators of performance, and demonstrate how these indicators are useful in ... More
