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Latest published cases

List of Latest Published Cases

  1. Software Exports and Industry Prospects

    Authors: Korwar, Ashok; Pathak, Suparna;

    Reference No: BP0229TEC Pages: 43 Published on: 1, January, 1991

    Abstract: This note, intended as a basis for class discussion, presents the scenario as of the late 80s in the global market for software, and outlines the structure and competition forces in the market. It gives a review of India's competition, and profiles of Indian software exporters. The note briefly presents ... More

  2. Sequential Files in Qbasic

    Authors: Rao, V Venkata;

    Reference No: CISG0014TEC Pages: 11 Published on: 1, January, 1993

    Abstract: This is the seventh note in a series of seven notes on QBasic. The topics discussed in this note are: (i) need for external data files, (ii) different types of file organization, (iii) structure of sequential files, (iv) opening and closing a file, (v) how to create new sequential file, ( ... More

  3. Infosys Limited: Profile of a Software Company

    Authors: Bhatnagar, S C;

    Reference No: CISG0015 Pages: 21 Published on: 1, January, 1993

    Abstract: The case traces the growth from inception of a software company over a period of one decade. It outlines the company's strategy in developing an export market and provides some insight into the types of software development projects undertaken by the company. Some of the current management practices of the ... More

  4. IT in Telecom Management: The Malaysian Computer Automated Services System

    Authors: Jain, Rekha;

    Reference No: CISG0023 Pages: 13 Published on: 23, October, 1994

    Abstract: The case describes the process of development and implementation of a major application namely the Computer Automated Services System (CASS) in Telekom Malaysia, Malaysia. CASS is an integrated application covering invoicing, billing, work order generation and fault monitoring, which has provided both, financial benefits and improvement in quality of services, ... More

  5. Order Processing System

    Authors: Korwar, Ashok;

    Reference No: IMG0012 Pages: 4 Published on: 29, July, 1995

    Abstract: This case is intended for use as an information technology/business process re-engineering case. It describes the order processing system of an office automation/equipment manufacturer and calls for the reader to suggest how IT could be applied to make it more efficient. ... More

  6. International Data Processing Corporation

    Authors: Korwar, Ashok;

    Reference No: IMG0011 Pages: 15 Published on: 27, October, 1995

    Abstract: This case is designed to illustrate two issues: strategic alliances, and organizing for global business. It describes the experiences of an executive changed with leading a large US company into India. The focus is on the process of searching for a partners, developing strategic plan and finally, the intend ?sale' ... More

  7. Hutchison Max Telecom Private Ltd (B)

    Authors: Jain, Rekha; Raghuram, G; Bhatt, Gunjan;

    Reference No: PSG0075EX(B) Pages: 22 Published on: 27, May, 1998

    Abstract: In 1992, the Department of Telecom (DOT) announced provisional selection of bidders for licensing the operation of cellular mobile telephone services in the four metropolitan cities. This case deals with a legal saga that Hutchison Max Telecom Pvt. Ltd. (HMTP) underwent between January 1993 and October 1994. This case focuses on the implications ... More

  8. Hutchison Max Telecom Private Limited (A)

    Authors: Jain, Rekha; Raghuram, G; Bhatt, Gunjan;

    Reference No: PSG0075EX(A) Pages: 19 Published on: 27, May, 1998

    Abstract: Faced with a huge and growing unmet demand, the government decided to open the telecom sector for private participation in the mid 1980s. Tenders were invited, in 1992 from Indian companies to bid for franchises of cellular mobile services in the metropolitan cities. This case focuses on the issue that Hutchison ... More

  9. Tata Infotech Limited: Bid Evaluation for GSWAN

    Authors: Jain, Rekha; Raghuram, G;

    Reference No: PSG0083 Pages: 24 Published on: 19, June, 2001

    Abstract: The Head, Gujarat, Tata Infotech Limited (TIL) was reviewing the financial bid for the Gujarat State Wide Area Network (GSWAN) project. The bid was for a uniform quarterly revenue to be received from the Government of Gujarat (GoG) over eight years for Build-Operate-Transfer (BOT) concession of the project. Of the ... More

  10. Grievance System Design for an IT Firm

    Authors: Varkkey, Biju;

    Reference No: P&IR0190EX Pages: 3 Published on: 29, May, 2003

    Abstract: An HR executive from a software company has been engaged to design a suitable grievance procedure for its tech. (software developers) employees. The current system has some faults, though a section of line mangers do not see the need to change the system. Certain new initiations are proposed. ... More

  11. MyZus Infotech Ltd.: Pursuit of an Idea (A)

    Authors: Varkkey, Biju; Pandey, Ajay;

    Reference No: CIIE0001(A) Pages: 28 Published on: 19, June, 2003

    Abstract: The case describes the initial years of MyZus Infotech, a company started by two students of IIT Bombay. The startup received support from the technology business incubator at IIT Bombay, and later moved to hired premises. They will also able to secure funding from an angel investor. One year later, ... More

  12. Designing Knowledge Management Process at Infosys Technology Limited

    Authors: Verma, Sanjay;

    Reference No: CISG0075 Pages: 7 Published on: 30, June, 2003

    Abstract: The setting of a software development firm is discussed. The Chief Knowledge Officer has detailed requirements of the organization and is conceptualizing on a plan to implement Knowledge Management System. ... More

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