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Latest published cases

List of Latest Published Cases

  1. Bajaj Auto Limited

    Authors: Ravichandran, N;

    Reference No: CISG0027 Pages: 12 Published on: 20, March, 1995

    Abstract: The case details the evolution, in BAL, of computer application, since its inception. Very specific details related to kind of applications, hardware, software and the computerization policy of BAL are described. ... More

  2. Port Management: Some EDI Applications in Singapore

    Authors: Ramani, K V;

    Reference No: CISG0026TEC Pages: 3 Published on: 3, February, 1995

    Abstract: This Technical Note brings out the need for EDI applications in Port Management and shows the benefits of EDI application at the Singapore port. ... More

  3. Managing Electric Utility Through IT Support: Manila Electric Company, Philippines

    Authors: Jain, Rekha;

    Reference No: CISG0025 Pages: 28 Published on: 11, January, 1995

    Abstract: This case describes the major Information Technology applications in Manila Electric Company (Meralco). The case highlights the organizational context in which these applications have been developed. It discusses the scope, characteristics, computing platforms and the organizational issues involved in the implementation of these applications. It describes the changes in Manila's ... More

  4. IT in Banking Management: Bangkok Bank, Thailand

    Authors: Jain, Rekha;

    Reference No: CISG0024 Pages: 18 Published on: 11, January, 1995

    Abstract: The case describes the IT portfolio in Bangkok Bank Limited, Thailand. It describes the organizational context and the associated IT concerns. It highlights the issues in the context of changing technology and a financial services market that is rapidly undergoing deregulation. ... More

  5. IT in Telecom Management: The Malaysian Computer Automated Services System

    Authors: Jain, Rekha;

    Reference No: CISG0023 Pages: 13 Published on: 23, October, 1994

    Abstract: The case describes the process of development and implementation of a major application namely the Computer Automated Services System (CASS) in Telekom Malaysia, Malaysia. CASS is an integrated application covering invoicing, billing, work order generation and fault monitoring, which has provided both, financial benefits and improvement in quality of services, ... More

  6. Information Technology at Grameen Bank

    Authors: Rao, V Venkata; Bhatnagar, S C; Rama Rao, T P;

    Reference No: CISG0022 Pages: 39 Published on: 20, October, 1994

    Abstract: Grameen Bank, Bangladesh has seen an impressive growth in the last decade. It is targeted at the poorest of the poor in Bangladesh, by extending loans to them for the purchase of assets that would enable them to increase their income. In its philosophy and operations, the bank is different ... More

  7. A Framework for Decision Support System

    Authors: Ramani, K V;

    Reference No: CISG0021TEC Pages: 11 Published on: 6, June, 1994

    Abstract: This note discusses a conceptual framework for Decision Support Systems. It traces the evolution of DSS based on two disparate approaches to management decisions that can be labelled as the Management Science Approach and the Behavioural Sciences approach. The note also discusses the basic characteristics of Decision Support System and ... More

  8. IT for Business Strategy at DBS Bank (Singapore)

    Authors: Ramani, K V; Pavri, Francis;

    Reference No: CISG0019 Pages: 11 Published on: 11, April, 1994

    Abstract: Development Bank of Singapore undertook a major business planning exercise in the mid 1980s, as a part of its overall strategy, to gain a distinct competitive advantage in the banking industry. The bank adopted a strategy to rely on IT to support its business strategy growth by concentrating equally on ... More

  9. IT Supports Total Logistics at YCH DistriPark (Singapore)

    Authors: Ramani, K V; Pavri, Francis;

    Reference No: CISG0018 Pages: 9 Published on: 22, March, 1994

    Abstract: Landscape greenery and wide roads greet visitors as they enter the S$ 20 million, 7.8 hectare complex of warehouses in the Yap Chwee Hock Distribution Park (YCH DistriPark) in Tuas, Singapore. The YCH DistriPark is equipped with a high density racking system and a S$ 5.4 million state of the art storage and ... More

  10. Tobacco Board

    Authors: Ravichandran, N;

    Reference No: QM0233 Pages: 15 Published on: 1, January, 1993

    Abstract: The case presents the commercial activities related to the sale of tobacco in multiple locations of the same agency. The documents used and data generated are presented to facilitate computerization. The case focus on system analysis (and issues related to computerization). Adequate operational details of the Tobacco Board are presented. ... More

  11. Infosys Limited: Profile of a Software Company

    Authors: Bhatnagar, S C;

    Reference No: CISG0015 Pages: 21 Published on: 1, January, 1993

    Abstract: The case traces the growth from inception of a software company over a period of one decade. It outlines the company's strategy in developing an export market and provides some insight into the types of software development projects undertaken by the company. Some of the current management practices of the ... More

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