Reference No: CISG0087EXPages: 10Published on: 19, July, 2005
Abstract: This case is based on the experience of a small financial firm, Shiva Financial Services (SFS), involved in the collection of bills for a large cell phone operator. SFS uses electronic spreadsheets extensively in monitoring the collection process. The case illustrates the way SFS uses the spreadsheet software for data ... More
Reference No: CISG0086TECPages: 23Published on: 21, June, 2005
Abstract: The note gives a brief overview of the programming language, Visual Basic for Applications (VBA) as a tool to enhance the power of MS Excel in problem solving. It presents the features available in VBA that facilitate development of applications which work with the spreadsheet data. The note gives several ... More
Reference No: CISG0084TECPages: 11Published on: 21, June, 2005
Abstract: This note introduces the structured systems analysis and design methodology though a running example. It presents the use to Context Diagram, Data Flow Diagram (DFD), Entity Relationship Diagram (ERD), and Data Dictionary, in analyzing and designing information systems. The note also illustrates data table design and process implementation and presents ... More
Reference No: CISG0085TECPages: 28Published on: 21, June, 2005
Abstract: The note gives a brief overview of MS Access and introduces it as a tool for developing data management applications on the desktop. It presents the major features of Access like tables, queries, forms, reports, macros and modules that facilitate rapid development of data management applications. Query design using design ... More
Reference No: CISG0083TECPages: 20Published on: 7, June, 2005
Abstract: The note presents a brief overview of hardware components such as processor, memory, peripheral devices, and network and communication devices. It discusses various computer configurations networking, internet and intranet technologies, and system software packages such as operating systems and language processors. It briefly describes the end user computing systems such ... More
Reference No: CISG0082Pages: 24Published on: 13, September, 2004
Abstract: The case discusses evolution of ?Knowledge Management initiatives in Infosys Technologies Limited. The organizational process, structure and design, schemes for investigation and technology architecture have been discussed. ... More
Reference No: QM0243TECPages: 17Published on: 21, July, 2004
Abstract: The note illustrates how a linear porgramming problem can be solved using solver in Excel. It also describes how the output of the solver should be interpreted. ... More
Reference No: PSG0092(A)Pages: 32Published on: 31, March, 2004
Abstract: The case focuses on the bidding decision faced by Bharti Cellular Limited in the context of the fourth cellular licensing for cellular services in India. The Department of Telecommunications (DOT) announced the guidelines for the fourth cellular operator's license using the GSM standard in the 1800 MHz range, on January 5, 2001. There ... More
Reference No: CISG0080Pages: 13Published on: 5, September, 2003
Abstract: In early 1999, Canto Systems Limiteds (CSL) bid was the only response to Queen Port Trusts (QPT) tender for the supply/ installation of hardware, and the development of software. The tender quote, however, did not include any documented basis for determining the total person-months and bid amounts. While the final contract ... More
Reference No: CISG0078Pages: 18Published on: 5, September, 2003
Abstract: In August 1999, Canto Systems Limited (CSL) won a contract to provide AHAAN Telecommunications Limited (ATL) with an integrated solution to cater to its building and accounting requirements. CSL partnered with various companies to provide the four modules that constituted the project within seven months of signing the contract. Neither did ... More
Reference No: CISG0079Pages: 19Published on: 5, September, 2003
Abstract: In April 2001 Canto Systems embarked on a project to deliver a comprehensive integrated system that would cater to magazine company, ABC Inc.s, order processing, accounting and operational needs. CSL chose the " Waterfall Methodology " to develop the system that would have a phased approach with intermediate deliverables. One month into ... More
Reference No: OB0195Pages: 15Published on: 18, July, 2003
Abstract: Canto Systems Limited (CSL), a Canto Group company was a leading international Information Technology organization headquartered in Mumbai. It had four operating divisions and five non-operating or support divisions. Software Development Division (SDD), the largest operating division of CSL, had a Business Unit (BU) structure since its inception. The new ... More
Reference No: CISG0076EXPages: 3Published on: 30, June, 2003
Abstract: This is an exercise to design and model data of an organization. One is expected to draw an entity relationship diagram. The special feature of the exercise is that it consists of all possible types of relationships. ... More
Reference No: CISG0075Pages: 7Published on: 30, June, 2003
Abstract: The setting of a software development firm is discussed. The Chief Knowledge Officer has detailed requirements of the organization and is conceptualizing on a plan to implement Knowledge Management System. ... More
