Reference No: IS0138Pages: 16Published on: 6, February, 2019
Abstract: The Integrated Financial Management System (IFMS) of the Gujarat government was a complex system that spanned multiple departments and stakeholders. It had been operational since 2009. However, over time, the underlying technology had become obsolete and the government wanted to upgrade to IFMS Phase-II on a new platform and provide additional ... More
Reference No: HRM0243Pages: 9Published on: 22, April, 2019
Abstract: Sanjay Sahay, Additional Director General of Karnataka Police and the mastermind behind the fully operational IT ecosystem for Karnataka police reviewed the challenges and bottlenecks in the implementation of the system. He pondered upon the next steps in the direction of national implementation of the technology and his future career ... More
Reference No: CMHS0050Pages: 16Published on: 23, February, 2026
Abstract: This case examines the multilayered emergency response to the Air India plane crash in Ahmedabad on June 12, 2025, which resulted in 260 fatalities. The narrative follows the initial hours through the subsequent weeks, centring on Civil Hospital as the operational hub for trauma care, mass fatality management, family assistance and public communication. ... More
Reference No: PSG0088Pages: 37Published on: 24, April, 2003
Abstract: This case is on China Post that, like India Post, operates in a developing country with a large population and vast distances. For China Post, the period of around 1998 was one of transformation, with reform being the only way to survive the challenge of changing times. On the threshold of ... More