Reference No: OB0117TECPages: 5 Published on: 1, January, 1980
Abstract: Discusses the conflict?cooperation problem in industrial settings. After a brief mention of the Lewinian theory of conflict, potential sources of industrial conflict as well as the ways and methods of reducing and resolving the industrial conflict have been suggested. Taking the position that conflict and cooperation are two extremes ... More
Reference No: P&IR0130TECPages: 4 Published on: 1, January, 1978
Abstract: The so called traditional institutions in Indian society have always been subject to local variations. The many versions of the caste system, Hindu religion and joint family have undergone changes in response to internal and external forces. At the same time some fundamental aspects of the social structure have survived. ... More
Reference No: QM0136Pages: 1Published on: 1, January, 1978
Abstract: Presents the decision problems encountered in setting up a stall at the fun fair organized at IIMA. Customers had tries at dropping a coin into a bowl kept inside a bucket of water. Given several hypotheses on the nature of uncertainties (probability of successes and number of customers), issues on ... More
Reference No: PROD0206TECPages: 19Published on: 1, January, 1989
Abstract: This note introduces the characteristics of queuing systems, and discusses the techniques of hand simulation and computer simulation for analysing queuing systems. Pseudo codes are presented for the fixed time and variable time increment methods. The specific systems considered are the single channel single server, and single channel multiple parallel ... More
Reference No: F&A0229TECPages: 24Published on: 1, January, 1974
Abstract: This note discusses some aspects of the measurement of the benefits from investment and the development of criteria for choosing a project. The focus of the discussion is on how to build uncertainty about the behaviour of several key input factors underlying the projected rate of return explicitly in the ... More
Reference No: OB0154TECPages: 14Published on: 1, January, 1974
Abstract: The note discusses the need for training in organizations. It also points out some of the factors that could make training ineffective in organization. A brief discussion then follows on some of the more common types of training. Finally it indicates some of the problems and issues involved in the ... More
Reference No: GRC0001Pages: 18Published on: 21, December, 2009
Abstract: Sexual harassment at workplace is often ignored. The reasons may the fear of being fired, singled out, discriminated, nitpicking, being burdened with avoidable work, etc. There may be another serious reason which is of unavailability of an efficacious, just, fair and reasonable legal remedy. While making a decision, the courts ... More
Reference No: OB0167Pages: 2 Published on: 1, January, 1984
Abstract: This case is about an individual who has become a victim of organizational politics. It highlights how top officials indulge in politics concerning organizational use of lower?level officials; and how an individual, as a consequence of this politics, develops conflict within himself, which in turn leads to a dramatic ... More
Reference No: COMM0014Pages: 5Published on: 4, January, 2017
Abstract: The case explicates a situation wherein an international flight from Newark to Ahmedabad, with a stopover in Mumbai, is delayed during the final leg of its journey between Mumbai and Ahmedabad. The situation is further exacerbated by the fact that all international and domestic passengers are already on board when ... More
Reference No: MAR0148TECPages: 5 Published on: 1, January, 1976
Abstract: This note is part of the "Techniques for Marketing Decisions" series. It describes a simple technique for breaking down the main product benefit into several associated benefits. The "benefit tree" so generated can be used for market segmentation, product differentiation, promotional strategy, etc. ... More
Reference No: OB0201(A)Pages: 12Published on: 15, April, 2008
Abstract: A customer was highly disappointed because of non-receipt of the gift that was promised with his five-year subscription to a business magazine. The case describes the chain of events that started with the subscription. In the process, the case highlights issues of conflict, ethics and values.
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