Reference No: MAR0080Pages: 7Published on: 1, January, 1969
Abstract: This case deals with the problems of an overseas customer. Various problems arising out of exporters' lack of knowledge about the importing country, customer expectations in the overseas market, and the shipping arrangement for transporting the goods to the market are emphasized. The intricacies of customer relationship and problems of ... More
Reference No: COMM0018Pages: 6Published on: 21, August, 2017
Abstract: The case deals with the situation faced by Anuj Pathak who has returned to his home country after many years overseas. He is trying to settle into his new workplace and is keen to show results by getting his team to deliver. Knowing that he has a strong team of ... More
Reference No: OB0034(B)Pages: 14Published on: 1, January, 1964
Abstract: A description of the job requirements and attitudes of the chief engineer, including interviews with his assistants. The class analyses the job demands and relates the analysis with the engineer's emergent behaviour, frustration and withdrawal, and assesses whether or not he "delegates" responsibility. ... More