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  1. Mormugao Port Trust and South West Port

    Authors: Raghuram, G; Gangwar, Rachna;

    Reference No: CIPR0006 Pages: 13 Published on: 26, April, 2010

    Abstract: It was June 2008. The conflicts between Mormugao Port Trust (MoPT) and South West Port Limited (SWPL) on coal/coke handling once again surfaced following a report submitted by the National Environmental Engineering Research Institute (NEERI) concluding that residents of Vasco city near the port were inhaling coal pollution much beyond ... More

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  2. Management of Personal Selling Effort (B): A Note-Brief Illustrations on Recruitment, Training and Development of Sales Personnel

    Authors: Vora, M N;

    Reference No: MAR0265(B)TEC Pages: 4 Published on: 1, January, 1981

    Abstract: Describes the sales management practices of a cross-section of Indian organizations. The decision areas about which actual illustrations of practices of specific organizations are: 1) allocation of tasks between own sales personnel and the distributors/dealers, 2) recruitment, training and development of sales personnel, 3) sales effort planning, target, quota setting, call norms, ... More

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  3. Management of Personal Selling Effort (E): A Note- Brief Illustrations on Evaluation and Control of Sales Effort/Personnel

    Authors: Vora, M N;

    Reference No: MAR0265(E)TEC Pages: 6 Published on: 1, January, 1981

    Abstract: Describes the sales management practices of a cross-section of Indian organizations. The decision areas about which actual illustrations of practices of specific organizations are: 1) allocation of tasks between own sales personnel and the distributors/dealers, 2) recruitment, training and development of sales personnel, 3) sales effort planning, target, quota setting, call norms, ... More

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  4. Management of Personal Selling Effort (D): A Note- Brief Cases on Salesmen Compensation and Motivation

    Authors: Vora, M N;

    Reference No: MAR0265(D)TEC Pages: 6 Published on: 1, January, 1981

    Abstract: Describes the sales management practices of a cross-section of Indian organizations. The decision areas about which actual illustrations of practices of specific organizations are: 1) allocation of tasks between own sales personnel and the distributors/dealers, 2) recruitment, training and development of sales personnel, 3) sales effort planning, target, quota setting, call norms, ... More

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  5. Launching a new DCF Branch at Aviva Life Insurance Co India

    Authors: Varkkey, Biju; Joy, Roshni;

    Reference No: P&IR0207 Pages: 22 Published on: 31, March, 2009

    Abstract: The Indian Insurance Industry is facing tough times not only in the business front but also in attracting and retaining talent in the sales function. Aviva India had re-entered the Indian life insurance market in 1995, but started business operations a few years later. In addition to the bank assurance business ... More

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  6. Change in Information Flow at Employee's Provident Fund Organization and the Predicament of Mr. Ganesh Babu

    Authors: Verma, Sanjay;

    Reference No: CISG0094 Pages: 22 Published on: 19, June, 2007

    Abstract: The case describes a situation where an officer in an organization develops small software that would have helped the organization in growth of its business. In spite of being a very useful application it acceptability is very low. The software has impact on the personal relationship of software project manager ... More

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  7. India's Gold Trade: Dynamics Post July 2024

    Authors: Narayanaswami, Sundaravalli; Saxena, Anumeha;

    Reference No: IGPC0002 Pages: 23 Published on: 10, September, 2025

    Abstract: This case study analyses India's gold trade within the context of its current account deficit (CAD), focusing on the policy measure of customs duty. During FY 2012-13, rising gold imports and rupee depreciation worsened the CAD. To curb imports, the government raised import duties. By 2022, duty rates reached 15%. In 2024, rates ... More

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  8. Lighting up Lives Through Cooking Gas and Transforming Society

    Authors: Barua, Samir K; Agarwalla, Sobhesh K;

    Reference No: PSG0133 Pages: 32 Published on: 31, March, 2020

    Abstract: The case recounts a significant attempt at social transformation through a simple mechanism of providing cooking gas to the marginalised in society. Targeting about 100 million households in India that still use dung cakes, firewood and coal as the primary fuel for cooking, the government conceived the Pradhan Mantri Ujjwala Yojana1 ( ... More

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  9. Memorandum of Understanding

    Authors: Manikutty, S;

    Reference No: PSG0065TEC Pages: 20 Published on: 1, January, 1993

    Abstract: This note describes the concept of MOUs conditions for their effectiveness, origin of the concept, different kinds of MOUs and their format, the mechanisms of monitoring MOUs and the lessons for meaningful application of MOU concept. It briefly describes the experiences in some countries and discusses the reasons for the ... More

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  10. Ahmedabad Municipal Transport Service (E)**

    Authors: Rao, N N Venkata; Paul, S;

    Reference No: ECO0005(E) Pages: 9 Published on: 1, January, 1967

    Abstract: To analyze the cost behaviour and operating efficiency of AMTS in light of the general manager's observations and the supporting data on fare revision. To present arguments for or against fare revision. A note on transport industry terminology is required. ... More

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  11. Container Train Operations: Introducing Competition (B)

    Authors: Raghuram, G; Gangwar, Rachna; Morris, Sebastian; Pandey, Ajay;

    Reference No: CIPR0007(B) Pages: 18 Published on: 6, July, 2010

    Abstract: In October 2005, the representatives of the Planning Commission, Ministry of Railways, Ministry of Commerce and Industry, and Ministry of Shipping met to discuss the RITES recommendations to work towards framing a policy document for running container trains by private and public sector operators on the IR network. Starting with this ... More

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  12. Delhi Metro Rail Corporation's Communication with the Media

    Authors: Sharma, Meenakshi;

    Reference No: COMM0009 Pages: 31 Published on: 27, August, 2012

    Abstract: As a new corporation, the Delhi Metro (DMRC) began its relationship with the media, with a clean slate, and its care with the public relations function made for the establishment of a very cordial relationship with the print media and led to positive image building in the public eye. However, ... More

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  13. Management of Personal Selling Effort (C): A Note- Brief Illustrations on Sales Effort Planning: Target/Quota Setting, Call Norms, etc.

    Authors: Vora, M N;

    Reference No: MAR0265(C)TEC Pages: 5 Published on: 1, January, 1981

    Abstract: Describes the sales management practices of a cross-section of Indian organizations. The decision areas about which actual illustrations of practices of specific organizations are: 1) allocation of tasks between own sales personnel and the distributors/dealers, 2) recruitment, training and development of sales personnel, 3) sales effort planning, target, quota setting, call norms, ... More

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  14. A Note on Performance Evaluation

    Authors: Tandon, P L;

    Reference No: BP0123TEC Pages: 6 Published on: 1, January, 1978

    Abstract: The note raises some general questions on evaluating any public enterprise's performance with respect to its objectives, and illustrates the performance, budgeting and accountability measures of State Trading Corporation of India. ... More

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  15. Management of Personal Selling Effort (F): A Note- Brief Illustrations on Branch Management Issues

    Authors: Vora, M N;

    Reference No: MAR0265(F)TEC Pages: 5 Published on: 1, January, 1981

    Abstract: Describes the sales management practices of a cross-section of Indian organizations. The decision areas about which actual illustrations of practices of specific organizations are: 1) allocation of tasks between own sales personnel and the distributors/dealers, 2) recruitment, training and development of sales personnel, 3) sales effort planning, target, quota setting, call norms, ... More

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