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Search results for 'operations management cases'

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  1. Launching a new DCF Branch at Aviva Life Insurance Co India

    Authors: Varkkey, Biju; Joy, Roshni;

    Reference No: P&IR0207 Pages: 22 Published on: 31, March, 2009

    Abstract: The Indian Insurance Industry is facing tough times not only in the business front but also in attracting and retaining talent in the sales function. Aviva India had re-entered the Indian life insurance market in 1995, but started business operations a few years later. In addition to the bank assurance business ... More

  2. Core Competence: A Strategic Overview (Computerized Slides)

    Authors: Madhavan, T; Thomas, Philip S;

    Reference No: IMG0013TEC Pages: 11 Published on: 24, July, 1996

    Abstract: This is a set of about 20 slides prepared using Harvard Graphics for computerized projection purposes. It outlines ideas about core competence to facilitate operationalization of the concept by managers. Its coverage includes a) the core competence effect b) the dimensions of core competence c) the tests for core competence d) ... More

  3. Air India 171: Gujarat Health System Response to an Air Disaster

    Authors: Jain, Tarun; Pingali, Viswanath; Veda, V R; ;

    Reference No: CMHS0050 Pages: 16 Published on: 23, February, 2026

    Abstract: This case examines the multilayered emergency response to the Air India plane crash in Ahmedabad on June 12, 2025, which resulted in 260 fatalities. The narrative follows the initial hours through the subsequent weeks, centring on Civil Hospital as the operational hub for trauma care, mass fatality management, family assistance and public communication. ... More

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