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  1. Innovative Practices for Managing Field Staff Knowledge: KM at Eureka Forbes 2004-2010

    Authors: Verma, Sanjay;

    Reference No: BP0337(C) Pages: 41 Published on: 31, March, 2011

    Abstract: This is the third case from a three cases series. 2004 onwards, Eureka Forbes Ltd. (EFL) took unique initiatives to collect knowledge of its sales people. Various contests were devised and the learning was ploughed back into the organization. It also helped the organization to face various challenges. The challenge now ... More

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