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  • Authors: Krishna, Gopal

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  1. Sanjay: The Branch Manager **

    Authors: Shah, B G; Krishna, Gopal;

    Reference No: F&A0147 Pages: 11 Published on: 1, January, 1971

    Abstract: Sanjay, the branch manager, is dissatisfied with his performance evaluation during 1965. He has doubts about the soundness of the appraisal system where five different functionaries at the head office evaluate performance. Each functionary evaluates the manager's performance with respect to the work (deposits, advances, public relations, inspection, follow-ups, etc.) for ... More

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  2. The Western Bank

    Authors: Shah, B G; Sheth, N R; Krishna, Gopal;

    Reference No: F&A0148 Pages: 36 Published on: 1, January, 1971

    Abstract: Deals with the recruitment and selection of clerical staff in a regional bank undergoing rapid expansion particularly outside its main region of operations. The main issue involved here is, personalized versus formal methods of recruitment and selection. The case describes how two groups of clerks were selected-one through the personalized ... More

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  3. Estella Bank (A) **

    Authors: Shah, B G; Krishna, Gopal;

    Reference No: F&A0156(A) Pages: 21 Published on: 1, January, 1971

    Abstract: Describes how the top management of a large and growing bank contemplates setting up an organization for providing an induction and refresher training programme to its clerical staff. The case studies the details of the training organisation's setup at the head office; and the region, content and objectives of the ... More

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  4. Estella Bank (B) **

    Authors: Shah, B G; Krishna, Gopal;

    Reference No: F&A0156(B) Pages: 16 Published on: 1, January, 1971

    Abstract: A sequel to Estella Bank (A) F&A0156, this case describes the working of one of the twenty-seven training centres set up by the bank, as part of its training scheme for clerical staff, and documents data on the training scheme. ... More

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  5. White-Collar Unionism: A Case Study

    Authors: Sheth, N R; Krishna, Gopal;

    Reference No: P&IR0083 Pages: 8 Published on: 1, January, 1975

    Abstract: This study description is based on the authors' interviews with a large number of employees and executives of a nationalized bank. It describes the reasons behind white collar employees forming a trade union. ... More

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