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Authors: Iyer, Lakshmi Shankar; Arun Kumar, Arti; Singh, Manjari; ;

Reference No: HRM0266 Pages: 11 Published on: 1, January, 1970

Abstract: This case underscores the significance of knowledge transfer within a consulting organisation. Jayesh, a young executive at Zenithon Consulting, was burdened with the workload of three employees, working 14–16 hours daily without adequate support. The absence of his manager, Ron, who was on medical leave, revealed critical gaps in knowledge documentation ... More

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