Most Popular cases

Authors: Basant, Rakesh; Bhandari, Amit; Morris, Sebastian;

Reference No: ECO0348 Pages: 27 Published on: 31, December, 2002

Abstract: This paper deals with the evaluation of the civil aeronautics sectors since the 1930s in the background of Government intervention & technological changes. The paper has tried to contrast the active interference by European nations in the domestic aviation sector with the comparatively "hands off" approach of the US, and the ... More

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Authors: Raghuram, G; Kheskani, Deepa;

Reference No: PSG0084 Pages: 11 Published on: 24, October, 2002

Abstract: This case study discusses various issues in toll based BOT projects. L&T Transportation Infrastructure Limited (LTTIL), the BOT operator has been facing financial problems, experiencing a difficult time collecting tolls from the Athupalam Bridge segment of the Coimbatore Bypass project. Though LTTIL and the Government have been trying to ... More

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Authors: Bahuguna, Doorva; Ravichandran, N;

Reference No: PROD0250 Pages: 18 Published on: 25, June, 2002

Abstract: The case describes the process followed by the RPO, Ahmedabad in issuing a passport. The resources available are described. The status of consumer response time is included. Adequate information is provided to redesign the process, to improve response time. The impact of technology is highlighted. The issues related to any ... More

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Authors: Jain, Rekha; Raghuram, G;

Reference No: PSG0083 Pages: 24 Published on: 19, June, 2001

Abstract: The Head, Gujarat, Tata Infotech Limited (TIL) was reviewing the financial bid for the Gujarat State Wide Area Network (GSWAN) project. The bid was for a uniform quarterly revenue to be received from the Government of Gujarat (GoG) over eight years for Build-Operate-Transfer (BOT) concession of the project. Of the ... More

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Authors: Rao, V Venkata; Ramani, K V; Asthana, Rajul;

Reference No: CISG0062 Pages: 17 Published on: 21, November, 2000

Abstract: As a part of its initiative to bring the benefits of information technology to its citizens, the Government of Andhra Pradesh, in 1998, undertook the TWINS (twin cities network services) project, whose objective was to provide to the citizens several one-stop Government-to-Citizens (G2C) service centres called Integrated Citizen Service Centres ( ... More

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Authors: Ramani, K V; Verma, Sanjay;

Reference No: CISG0060 Pages: 13 Published on: 17, July, 2000

Abstract: This case describes a successful E-Governance application in the State of Andhra Pradesh. The application pertains to the State Department of Transportation in issuing Learner's licence, Driver's licence, Registration of vehicles, etc. The success of the application on the DOT network linking three RTO offices has led the department to ... More

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