Reference No: BP0208Pages: 4Published on: 1, January, 1989
Abstract: Gives results of a survey on the image of an extension counter of a nationalized bank located in an educational campus. Useful for discussing issues of how to audit the image of an organization and how to take the consequent remedial steps. ... More
Reference No: PSG0057Pages: 16Published on: 1, January, 1989
Abstract: This case examines the interaction between the Pallavan Transport Corporation and some of the agents in the environment like the consumer, the Madras Municipal Corporation, the Madras Metropolitan Development Authority, the Finance Department, and the Home Department. ... More
Reference No: PSG0058Pages: 4Published on: 1, January, 1989
Abstract: This case examines the composition of the board of the Pallavan Transport Corporation. The members are drawn from various departments of the Tamil Nadu Government. This in turn affects the decision-making. It also brings out the low-key role of the chairman, who is drawn from either the IAS or IPS. ... More
Reference No: PSG0055Pages: 20 Published on: 1, January, 1989
Abstract: This case describes the organizational form and structure of passenger road transport undertakings in Tamil Nadu. Since nationalization in 1971, major decisions regarding the organizational form were taken. Road transport undertakings were set up in Tamil Nadu under the Companies Act, which is supposed to be RTC Act (which was the ... More