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List of Most Popular Cases

  1. Bank NISP

    Authors: Varma, Jayanth R; Raghunathan, V; Bhagat, Chetan;

    Reference No: F&A0450 Pages: 16 Published on: 26, April, 2000

    Abstract: Bank NISP has all along been an excellently managed bank in terms of its asset growth, profitability, liquidity ratio, capital adequacy ratio- in short, every significant parameter of performance. It has braved the acute crisis facing the Indonesian economy in general and the private banking sector in particular, extremely well. ... More

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  2. FAST Project: E-Governance in Andhra Pradesh

    Authors: Ramani, K V; Verma, Sanjay;

    Reference No: CISG0060 Pages: 13 Published on: 17, July, 2000

    Abstract: This case describes a successful E-Governance application in the State of Andhra Pradesh. The application pertains to the State Department of Transportation in issuing Learner's licence, Driver's licence, Registration of vehicles, etc. The success of the application on the DOT network linking three RTO offices has led the department to ... More

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  3. TWINS Project, Andhra Pradesh

    Authors: Rao, V Venkata; Ramani, K V; Asthana, Rajul;

    Reference No: CISG0062 Pages: 17 Published on: 21, November, 2000

    Abstract: As a part of its initiative to bring the benefits of information technology to its citizens, the Government of Andhra Pradesh, in 1998, undertook the TWINS (twin cities network services) project, whose objective was to provide to the citizens several one-stop Government-to-Citizens (G2C) service centres called Integrated Citizen Service Centres ( ... More

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  4. Tata Infotech Limited: Bid Evaluation for GSWAN

    Authors: Jain, Rekha; Raghuram, G;

    Reference No: PSG0083 Pages: 24 Published on: 19, June, 2001

    Abstract: The Head, Gujarat, Tata Infotech Limited (TIL) was reviewing the financial bid for the Gujarat State Wide Area Network (GSWAN) project. The bid was for a uniform quarterly revenue to be received from the Government of Gujarat (GoG) over eight years for Build-Operate-Transfer (BOT) concession of the project. Of the ... More

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  5. Ahmedabad Regional Passport Office: Rapid Response Time by Process Redesign

    Authors: Bahuguna, Doorva; Ravichandran, N;

    Reference No: PROD0250 Pages: 18 Published on: 25, June, 2002

    Abstract: The case describes the process followed by the RPO, Ahmedabad in issuing a passport. The resources available are described. The status of consumer response time is included. Adequate information is provided to redesign the process, to improve response time. The impact of technology is highlighted. The issues related to any ... More

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